Tar Heel Basement Systems

contact for price

Select a service

Zip code

Repairs needed

Areas where repair is needed

Property type

Sorry this pro can’t do your job, but we know other pros who can.

Check them out

Introduction

Tar Heel Basement Systems, founded in 2003, is a subsidiary of Groundworks, a family of companies that offers superior, proven solutions for your foundation repair, basement waterproofing, crawl space encapsulation, dehumidification, and concrete lifting needs. We devote our years of experience, industry knowledge, and specialized training to help customers protect their homes or commercial buildings from water damage, concrete sinking, and foundation failure. With offices in Raleigh and Winston-Salem, we serve from the North Carolina High Country to Winston-Salem and parts of southwest Virginia.

Overview

Hired 4 times

200 employees

21 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram, Twitter

Featured Projects

20 photos

Reviews

Exceptional 5.0

10 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Read reviews that mention:

Thumbtack Customer

Oct 15, 2024

·

From Google

I talked with 3 companies regarding a moisture/mold problem in my basement and was most impressed with Tar Heel Basements. The initial inspector was thorough and knowledgeable, spending more time checking my foundation both inside and out than Tar Heel's competitors. He answered a lot of questions and assisted with the interest free financing. It was an expensive repair that I was very stressed about, but Tar Heel made it as easy as possible.Once the scheduled week arrived, the technicians provided advanced notice of arrival each day, and showed up on time or early. They kept me informed throughout the process and answered numerous questions. They hung plastic to protect my belongings from the dust and advised regarding their findings (such as termites) as they removed walls and insulation. They coordinated with the electricians for installing power to the sump pump and made sure they cleaned up. Tar Heel kept everything clean and even mopped my floor once the work was completed. I'm very appreciative of Nathan Griffin, Zac Mathis, and James Passmore for their hard work, and the care and consideration they provided while working in my home.

Tar Heel Basement Systems's reply

Hi Sharon! We're glad our team was able to show you a great experience. -Tar Heel Basement Systems

Thumbtack Customer

Oct 8, 2024

·

From Google

Tar Heel Basement Systems always goes above and beyond expectations. We had our annual system inspection/maintenance yesterday with Jackson. He was courteous, knowledgable and showed up ahead of time. We will continue to use Tar Heel!

Tar Heel Basement Systems's reply

Hi J.! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! -Tar Heel Basement Systems

Thumbtack Customer

Oct 15, 2024

·

From Google

Spoke with Jay Yount in Winston Salem, he gave us a very thorough evaluation of the areas of concern in our home. While we did not go with Tar Heel basement it had nothing to do with the service we were given and will use them in the future for our basement needs

Tar Heel Basement Systems's reply

Hello Jonathan! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. -Tar Heel Basement Systems

Thumbtack Customer

Oct 15, 2024

·

From Google

Jay was very knowledgeable and helpful in assessing my crawl space and a portion of concrete slab on the house

Tar Heel Basement Systems's reply

Hi Triston! We're glad our team was able to show you a great experience. -Tar Heel Basement Systems

Thumbtack Customer

Oct 10, 2024

·

From Google

I recently had a drain and sump pump added to my basement garage. The process was simple and easy from getting them estimate to the work completed. The 3 gentlemen Ken, Stephen and Michael T. called when they were on the way. When they arrived, they introduced themselves and walked me through what was going to be done. The work was done quickly and there was no mess left behind, just a great system that has dried out my basement garage wall and gotten rid of the smell.

Tar Heel Basement Systems's reply

Hello Megan! Thank you for providing this awesome rating! We appreciate you taking the time to rate your experience with us. -Tar Heel Basement Systems

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
At Tar Heel Basement Systems, we are transparent about our pricing and offer a range of options to meet your needs and budget. Our rates are based on the scope and complexity of the project, and we offer discounts and special promotions. We also offer financing options to help make your project more affordable. If you have any questions about our pricing, don't hesitate to reach out to us. We are always happy to answer any questions or concerns you may have.
What is your typical process for working with a new customer?
At Tar Heel Basement Systems, we have a process in place to ensure a seamless and positive experience when working with new customers. This includes an initial consultation to discuss your needs and goals, a free in-home inspection to assess the scope of work, a detailed proposal and quote outlining the project details, and the option to finance your project. Our team will work with you to plan and execute the project according to the agreed-upon timeline and budget and will follow up after completion to ensure your satisfaction. If you have any questions or concerns along the way, we are always available to assist you.
What education and/or training do you have that relates to your work?
At Tar Heel Basement Systems, we place a high value on education and training to ensure we can deliver the best possible service and results to our customers. Our team members have professional certifications and degrees in fields related to our services, and we regularly attend industry conferences and seminars to stay up-to-date on the latest trends and best practices. We also have a strong culture of continuous learning and development within our company and offer training and development programs for our team members.

Tar Heel Basement Systems

FAQs

Related cost information

You might also like

In other nearby areas