FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We are currently waiving setup fees for Thumbtack customers. Ask us how to get your first month of management services for free. We are the only firm in the area with transparent pricing. You can find complete details of our services and pricing on our website.
- What is your typical process for working with a new customer?
Every owner's situation is different and they have unique needs from a Property Management firm. We will sit down with you in person or over the phone and discuss your investment(s), past and present issues if any, and strategy/plans for the property. If we think our firm can help achieve your goals we will visit the property(s) and submit a proposal that will include target rent ranges and recommendations for making the property(s) rent ready, if any.
- What education and/or training do you have that relates to your work?
Our office has a combined 30 years of industry experience along with hundreds of hours of training in Property Management and Real Estate. We are active members of the Cape Fear Realtors Association as well as the National Association of Residential Property Managers.