Robert Murrugarra
Robert Murrugarra

Robert Murrugarra

contact for price

Scheduling
Project type

Responds within a day

Introduction
Hi, I'm Robert James. I’m a handyman I can fix any problem in your house with great care and good finishes at very competitive prices.
Overview

Hired 7 times

Serves Wilmington, NC

Background checked

3 employees

3 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash.

Featured Projects

2 photos

Specialties
Project type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Good 4.3

6 reviews

5
83%
4
0%
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17%

Read reviews that mention:


pro avatar
Patricia E.
Dec 8, 2024
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Hired on Thumbtack

Hired on Thumbtack

I am so happy I contacted him. He was reasonable and arrived on time. I will definitely contact him in the future if I need a handyman.

Details: Less than 2 hours (Simple tasks) • Living room • Furniture • Home

Handyman
pro avatar
Nina H.
Mar 25, 2024
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Hired on Thumbtack

Hired on Thumbtack

He was the best, and did an extra good job. Even cleaned up after himself. If I were still living here, I would use him again for sure.

Details: Home • Just touch ups • Walls • Under 8 feet (low ceiling) • Repainting, with a color change • Excellent - clean and smooth • Homeowner or property manager • No, this is not new construction • No, I will move things out of the way myself

Interior Painting
pro avatar
Jordan P.
Aug 18, 2024
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Hired on Thumbtack

Hired on Thumbtack

Robert was very professional and took great care working on my projects

Details: 2 - 5 hours (A few different projects) • Repairs • Bathroom • Plumbing • Home

Handyman
pro avatar
Aggie F.
2 days ago
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Hired on Thumbtack

Hired on Thumbtack

I wouldn’t recommend Robert for any construction work. While he’s a nice guy, he’s not a contractor. He took on the bathroom renovation job after seeing the space and hearing our plans, then requested a 50% advance. He only completed a small portion of the initial demolition—about 10% of the project—before we realized he was unqualified to continue. Robert has no construction skills, lacks tools and equipment, and is not even local to Wilmington. He has a full-time job at a restaurant and does side work to make extra money, but it quickly became clear that he wasn’t prepared for the job. We had to let him go and we lost the deposit we paid.

Details: 2 - 5 hours (A few different projects) • Bathroom • Walls (inside) • Home

Robert Murrugarra's reply
Likewise, I do not recommend this person as a client, I have never had a dissatisfied client, you are the first. I have done bathroom remodeling before and all of my clients have been totally happy. The reason I asked this person for 50% in advance is because we agreed that I was going to start on Friday and he never responded, then he contacted me saying that he found someone cheaper and if I could improve that price, to which I politely said no. I started doing a job and I did not leave it at 10%, it was much more than that. I had planned to finish that bathroom in two days as agreed and I had the first day ready. I had one more day of work left when you canceled the job because you wanted me to do some demolition that was not included in the price and you got upset because I told you that if you wanted me to do it I had to charge you extra. This is the thing, this person booked me for Friday which I set aside for him, he never responded, he made me lose my day and my partner’s, then the next day he asked me to go and I went but obviously I didn’t trust you anymore due to your lack of responsibility and word, that’s why I charged you 50% in advance, obviously as it was a surprise that you contacted me after having failed to comply with the agreed upon day, I went that same day to be reliable with you but I went alone, my partner was going to go the next day to help me since he couldn’t that day because it was not agreed to go on Saturday, we had agreed for Friday. Anyways the next day after we started the job he tells me to demolish a wall in the bathroom and I told him it was no problem but that it was extra since that was not included in the price I gave him and he simply cancels the project and tells me to give him his money back, I had my partner on the way who also set aside his day for you, you made us lose Friday and Sunday since we had also agreed that we were going to meet in the morning to go buy the missing materials that you said you were going to get on your own and you didn’t do it either. and I was so generous that of the 50% that you advanced me I gave you back 10% when I advanced you 40% of the work and you made me and my partner lose 2 days because of your irresponsibility. As for the lack of equipment, I don’t know what you mean, all I needed that day to scrape the popcorn ceiling was a spatula and a scraper to remove the wallpaper from the wall, I don’t understand what you mean by lack of equipment, you just kept saying that I was not prepared without any kind of basis or foundation or proof or facts that I am not prepared and the only thing you based these words on was your own prejudice towards me because I told you that I worked in a restaurant, I think it is completely irrelevant and it does not concern you what I do besides this job, the only thing that concerns you and is really relevant to you is that I comply with you and do well the work that you have requested, I was responsible and punctual with you even though you were not, you did not allow me to finish the work because you got upset because you wanted me to do something additional that was not included in what was agreed. In short, I think that you do not value people’s work and time, you just want everything to be cheap and you are capable of breaking agreements and going back on your word in order to save a dollar, and that is not how things work, at least I don’t work that way.
Handyman
pro avatar
Dawn N.
Aug 14, 2024
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Hired on Thumbtack

Hired on Thumbtack

Punctual,good work,very knowledgeable.

Details: Less than 2 hours (Simple tasks) • Living room • Wall hangings • Home

Handyman
Credentials
Background Check

Robert Russo