FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
24-7 uses a billing program called Xactimate. This software has set pricing that has been agreed upon by the insurance industry. This protects home and business owners when we provide you with a detailed invoice. This allows seamless billing to your insurance company when we perform all disaster cleaning services at your home or commercial property!
- What is your typical process for working with a new customer?
247 works with your insurance company and adjuster to directly invoice all emergency services. In some cases our customers may not have insurance which we offer self pay discounts based on job scope needed to be completed.
- What education and/or training do you have that relates to your work?
Our firm continues our daily certification with IICRC and IOT to hold all current and new certifications.