FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge fairly and provide extra ordinary creations inspired by nature with unbeatable personal service. We can't lower our rates but we'll always provide extra value tailoring each project to your needs.
- What is your typical process for working with a new customer?
Over the phone estimates free with 95percent accuracy after seeing pictures and prospect sees our work and style of build. We start conversation on the phone to see if we're a good fit. if so, we schedule a time to put you on schedule within 4 to 6 weeks and create the project of your dreams.
- What education and/or training do you have that relates to your work?
Graduated Aquascape University in 2007. Trained multiple landscapers to be successful creating beautiful water features. I have instructed many classes throughout North Carolina and have been a speaker at the Green and grow trade show for landscapers several years providing instruction on technical aspects of building but most importantly the importance of customer satisfaction. we instruct with Hands-On building classes, and dozens of other training exercises on how to build proper water features in addition to creating hundreds of aquatic sculptures, Fountainscapes, patios, decks, ponds and waterfalls.