Next Level Appliance Solutions

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About

Whether you need a repair, installation or have appliance questions, we are your appliance solution. We service all brands. We are factory authorized for LG, Frigidaire, Electrolux and Dacor. We serve the greater Winston Salem area and would be honored to have you as our next customer!

Overview

Hired 148 times

Background checked

2 employees

19 years in business

Business hours

SunClosedMon9:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2023

2022

2019

2018

Services offered

Appliance type

Washer / dryer

Dishwasher

Microwave oven

Power source

Electricity

Gas (natural)

Gas (gasoline)

Other power sources

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

124 reviews

5

97%

4

1%

3

1%

2

0%

1

1%

Read reviews that mention:

Tori L.

Dec 9, 2025

•

Hired on Thumbtack

Came out and diagnosed the dishwasher, ordered the part and 3 days later came to install. Was quick and professional. Would use again if needed!

Details: Dishwasher • LG • Residential

Appliance Repair or Maintenance

Vanessa M.

Sep 27, 2025

•

Hired on Thumbtack

Details: Washer or dryer • Whirlpool • Residential

Appliance Repair or Maintenance

Abe H.

Jan 21, 2026

•

Hired on Thumbtack

Steve was great. Had an issue with my LG Washer and he came out to diagnose. He was polite, professional, and prompt on both visits.

Details: Washer or dryer • LG • Residential

Appliance Repair or Maintenance

Dawn B.

Jan 5, 2026

•

Hired on Thumbtack

Details: Washer or dryer • Samsung • Residential

Appliance Repair or Maintenance

Doug B.

Jan 16, 2025

•

Hired on Thumbtack

Steve from Next Level was able to take a look at our dishwasher the same day we called, and fixed it the following day, after picking up a new motor in the morning. Steve was extremely polite and professional, worked efficiently, and charged us fairly. He even called TWICE on the subsequent days to make sure everything was working well. I will be calling Steve and Next Level for our future appliance repair needs.

Details: Dishwasher • Maytag • Residential

Appliance Repair or Maintenance

Credentials

Background Check

Steven Tougas

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Competitive pricing. After diagnosis a repair quote will be given. If going with the repair the diagnosis fee is waived.
What education and/or training do you have that relates to your work?
I have worked and trained with four major appliance manufacturers. EPA Certified
How did you get started doing this type of work?
I was trained in this line of work since beginning working in a family business over 25 years ago.

Next Level Appliance Solutions

About

Payment methods

FAQs

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