FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
- Transparent Pricing: We believe in upfront pricing and avoid hidden fees. You'll receive a detailed quote outlining the services, costs, and any additional charges. - Seasonal Discounts: We offer seasonal discounts on certain services to help you save money throughout the year. - Loyalty Programs: Our loyal customers often benefit from exclusive discounts and perks. - Payment Options: We accept various payment methods, including credit cards, checks, and online payments.
- What is your typical process for working with a new customer?
1. Initial Consultation: We start by scheduling a free consultation to understand your specific needs and preferences. 2. Property Assessment: We conduct a thorough assessment of your property, taking into account factors like size, landscape, and any special requirements. 3. Customized Plan: Based on your needs, we create a tailored service plan, outlining the frequency of visits, services included, and pricing. 4. Contract Signing: Once you're satisfied with the plan, we sign a contract outlining the terms and conditions. 5. Service Commencement: We begin our services as per the agreed-upon schedule.
- What education and/or training do you have that relates to your work?
While I don't have formal academic qualifications in horticulture or landscaping, I've gained extensive hands-on experience and knowledge through years of working in the field. I've attended industry workshops and seminars to stay updated on the latest techniques and best practices.