FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
ALL homes are subject for Initial Deep Clean. Homes are priced upon square footage and cleanliness. Cleaning rates are adjusted subject to Weekly, Bi-weekly, Once Monthly and Vacant Deep Cleaning Services. **- ALL HOMES ARE SUBJECT TO INITIAL DEEP CLEAN ITEMS LISTED BELOW INCLUDING HIGHLIGHTED EXTRAS WITH THE EXCEPTION OF LINENS/TOWELS AND BEDDING** Kitchen • Appliance exteriors cleaned (interior cleaned upon request) • Microwave exterior (interior cleaned upon request) • Fingerprints removed from all woodwork, door-frames and switch plates • Countertops, Tables and backsplash disinfected (all items removed and replaced) • Cabinet fronts cleaned • Sinks scrubbed and disinfected (dishes upon request) • Floor vacuumed and/or washed • Windowsills cleaned (blinds dusted upon request) • Baseboards dusted (washed upon request) • Trash emptied Bedrooms • (linens changed upon request for additional charge) • Lamps cleaned and lampshades dusted • Furniture/ Pictures dusted - top, front and underneath • Floors vacuumed and/or washed (under bed if accessible) • Windowsills cleaned (blinds dusted upon request) • Baseboards dusted • Trash emptied • Mirrors cleaned Bathrooms • Tub and shower tiles scrubbed, disinfected and rinsed • Toilets disinfected insides and out • Chrome fixtures cleaned and shined • Towels neatly hung and folded (washed upon request) • Countertops disinfected (items removed and replaced) • Cabinet front cleaned • Sinks scrubbed and disinfected • Floors vacuumed and/or washed • Windowsills cleaned (blinds dusted upon request) • Baseboards dusted • Trash emptied • Mirrors cleaned Other Living Areas, including Hallways and Stairs • floors cleaned/ vacuumed (Upholstered furniture upon request) • Fingerprints removed from all woodwork, door-frames and switch plates • Ceiling fans dusted (height restrictions apply) • Lamps cleaned and lampshades dusted • Picture frames dusted • Furniture dusted - on top, on front and underneath • Hardwood floors vacuumed and/or washed • Tile floors vacuumed and/or washed • Hallways and stairs vacuumed and/or washed • Carpets vacuumed • Windowsills cleaned (blinds dusted upon request) • Baseboards dusted (washed upon request) • Trash emptied • General straightening completed **- ALL HOMES ARE SUBJECT TO INITIAL DEEP CLEAN ITEMS LISTED ABOVE INCLUDING HIGHLIGHTED EXTRAS WITH THE EXCEPTION OF LINENS/TOWELS AND BEDDING ** COMMERCIAL OFFICES/PROPERTIES KITCHENETTES • Exterior of cabinets and shelves wiped. • Exterior and interior of microwave wiped. • Exterior of all appliances cleaned. • Countertops and sinks disinfected and washed. BATHROOMS • Sinks, counter tops, showers and toilets/urinals wiped and disinfected. • Fixtures and accessories cleaned and polished. • Mirrors wiped streak free. • Cabinets, doors and shelves washed free of dirt and hand prints. • Toilet roll, paper napkin and soap dispensers restocked. (If needed) Offices/ conference room /Seating area /Lobby /common area • Trash and recycling emptied and garbage cans relined. • Cobwebs removed. • Baseboards dusted. • Floors vacuumed and mopped. • Entryway windows cleaned. • Vents dusted. • Furniture, lamps, pictures and curios dusted. • Doors, walls and handrails disinfected.
- What is your typical process for working with a new customer?
We will first have a over the phone interview so we can try to get a sense of what your unique cleaning needs are. We will then follow up with a FREE In-home estimate. (if the customer desires) If and when selected we will give our offer in confidence to our new potential customer knowing we will meet all their cleaning requirements.
- What education and/or training do you have that relates to your work?
I have received many years of extensive hands on training in all matters related to house cleaning to sterilization in a hospital setting from previous Employment. I have 10 years of experience.