FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
As a small family-owned business, we pride ourselves on offering the best prices available. Because we keep our overhead low, we’re able to pass those savings on to our customers. We provide clear, upfront pricing with no hidden fees, so you’ll always know exactly what to expect. While we don’t charge extra for things like big company overhead, we do offer personalized service and attention that you won’t find elsewhere. Our goal is to deliver great value without compromising on quality
- What is your typical process for working with a new customer?
When working with a new customer, we start by listening carefully to their needs and concerns. We then schedule a site visit to assess their HVAC system or the space that needs a new installation or fixing. After evaluating everything, we provide a clear, upfront estimate for the work. Once the customer agrees, we schedule the job at a convenient time and get to work, making sure to keep them informed every step of the way. After the job is completed, we offer follow-up to ensure everything is working properly and that they’re fully satisfied with our service. Our goal is to make the process smooth, easy, and stress-free!
- What education and/or training do you have that relates to your work?
Our team is highly trained with certifications in HVAC installation, maintenance, and repair. We’ve completed comprehensive programs that cover everything from system design to troubleshooting. Additionally, we stay up-to-date with the latest industry standards and technology through ongoing training. This ensures that we can offer our clients the best solutions, whether it’s installing energy-efficient systems or making repairs to keep everything running smoothly. Our commitment to education means we can provide reliable, high-quality service every time. The owner of Good Dudes who completes all installs is a licensed contractor