Pioneer Plumbing LLC
Pioneer Plumbing LLC

Pioneer Plumbing LLC

Top Pro

$65/service call

(waived if hired)


Sink type

Responds in about 5 min

Introduction
My name is Trinity and I was born and raised in Union County, North Carolina! I have over twenty years of plumbing experience in both new construction and service and repairs. I pay attention to detail and treat every job site as if it were my own. I’m licensed, background checked and insured. If you are looking for honesty, punctuality and good work ethic, Pioneer Plumbing is the company to call. I look forward to serving you!
Overview

Current Top Pro

Hired 244 times

Serves Monroe, NC

Background checked

License verified

3 employees

3 years in business

Business hours

SunClosedMon8:00 am - 3:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, and Venmo.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Top Pro Icon

2023

Top Pro Icon

2022

Featured Projects

29 photos

  • Water Heater Replacement Crawlspace

    Water Heater Installation or Replacement

  • Water Heater Before & After

    Water Heater Installation or Replacement

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

124 reviews

5
97%
4
1%
3
0%
2
1%
1
1%

Read reviews that mention:


pro avatar
Jamie P.
Aug 22, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Had been having issues with my toilet flushing. We knew what it needed but I’m not a DIY girlie. They came out quickly to replace the parts, and months later it’s still working. Soooo thankful!

Details: 1 toilet • Municipal water (most common) • House

Toilet Repair
pro avatar
Arturo S.
Feb 16, 2024
·

Hired on Thumbtack

Hired on Thumbtack

I had to get a plumbing job done quick so that I could install kitchen cabinets and they were quick to take care of it then and there. No need to come back, schedule the job for a different day, or be unequipped to not make it look easy. Would recommend for a quick and accurate service!

Details: A few pipes • Hook-up appliance or fixture • House

Plumbing Pipe Installation or Replacement
pro avatar
Armon R.
Feb 6, 2024
·

Hired on Thumbtack

Hired on Thumbtack

After noticing a leak in one of our exterior spigots, I reached out to Pioneer Plumbing on Thumbtack for a replacement. The response was quick, and we scheduled a visit that suited my timetable perfectly. The technician, Trinity, arrived on time, equipped with all the necessary tools and a selection of high-quality spigots to choose from. Trinity demonstrated professionalism and expertise by quickly assessing the situation and explaining the process to me in detail. The replacement was completed efficiently, and the work area was left clean and tidy. I was particularly impressed with the care taken to ensure the new spigot was installed correctly, avoiding any potential leaks or issues in the future. The service exceeded my expectations in terms of quality and efficiency. Not only was the pricing very reasonable, but Trinity also provided valuable advice on maintaining the spigot and preventing future issues. The level of customer service and expertise provided by Pioneer Plumbing was outstanding. I highly recommend [Service Provider's Name] for anyone in need of plumbing services. Their professionalism, quality of work, and attention to detail are what make them stand out. Thank you, [Technician's Name] and [Service Provider's Name], for a job well done!" --- Feel free to customize this review with the actual names, details of the service provided, and any personal touches you want to add to make it more personal and authentic to your experience.

Details: 0 sinks • One handle controls both hot and cold water • 0 faucets • Less than a week ago

Sink or Faucet Repair
pro avatar
Adrienne H.
Dec 29, 2023
·

Hired on Thumbtack

Hired on Thumbtack

We had been dealing with a leaking bathtub faucet for a few months and it was pretty annoying not to mention raising our water bill. I reached out to this company after seeing them on here and almost immediately got a response. The young lady that called me over the phone was so nice and kind. The gentlemen that came to do the job were so awesome. They were in and out in no time. The communication was awesome. They took time to explain every step to us. I appreciate the hard work and amazing service so much. Thank you all again!!! If you need a plumbing repair this is the place to call.

Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • House

Pioneer Plumbing LLC's reply
Thanks for the review Adrienne! We strive to have excellent and timely communication with our customers so it is great to hear that this was your experience. We appreciate your business and please feel free to reach out to us in the future should the need arise!
Plumbing Drain Repair
pro avatar
Linus R.
Dec 22, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Pioneer plumbing was very good at explaining the work that needed to be done on our water heater and the reason for the issues. Installation was done in a timely and efficient manner. Very professional and we are really happy with the end result.

Details: Repair • Water isn't hot enough • Gas tank • Garage • House

Pioneer Plumbing LLC's reply
Thank you for the review Linus! We appreciate your feedback and are so happy to hear you are satisfied with the end result. Please let us know if we can help in the future!
Water Heater Repair or Maintenance
Credentials
License

License Type: Contractor - Residential - Plumbing (SC)

License verified on 10/10/2023

License

License Type: Plumber – Class I (NC)

License verified on 12/31/2023

Background Check

Trinity Helms

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We charge $65 for a service call if we come out and no work is performed. This would be the case if we came out to diagnose something or if you choose to not proceed with the work.

  • What is your typical process for working with a new customer?

    When a new customer reaches out to us we will contact them back as soon as possible. We may ask additional questions about the job or provide pricing if we are able, based on the information provided. We will then provide our earliest availability for their location and scope of work. If the customer wants to proceed with the job we will get additional information from them in order to add them to our schedule. Typically, we reach out the day before and confirm the appointment. After the visit they can expect to receive an invoice to the email address provided and can always reach us if they have questions. Reviews are always appreciated!