FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Painter Bros of South Charlotte is committed to providing top-notch craftsmanship and professionalism at competitive prices. We proudly offer a 10% discount to all veterans and run seasonal promotions throughout the year. Additionally, we have a $200 referral program—when you refer someone and it results in a completed project, you'll receive a $200 check within 30 days of the job's completion.
- What is your typical process for working with a new customer?
We will begin by reaching out for an initial introduction. During this conversation, they’ll explain our process from the initial free estimate through to project completion. On this introductory call, our representative will answer any questions you may have and may also ask a few questions to help us prepare for your free project estimate.
- What advice would you give a customer looking to hire a provider in your area of work?
First and foremost, look for a provider who values building a meaningful relationship based on trust and loyalty, regardless of project size. At Painter Bros of South Charlotte, we treat every project—big or small—with the same dedication and care. Clients should never feel pressured into upsells or quick agreements. Blake and Kimberly believe in honest, straightforward guidance designed to save clients time and money while ensuring project longevity. For the Flemings, client satisfaction and company reputation are always the highest priorities.