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Klein Building and Design
Klein Building and Design

Klein Building and Design

Free on-site estimate

Repair types

Responds within a day

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If you hire this pro, you’re covered by a money-back guarantee. Learn more

If you hire this pro, you’re covered by a money-back guarantee. Learn more

Introduction
We are experienced. We love serving our customers. We build a project like our business depends on it being of superior quality, on budget and schedule. Because our future business does depend on these items. We want your project to be a success in every way and your satisfaction is our goal. We want you to tell your friends how happy you are..... When our customers are pleased with the project and they thank us. We see how the project has improved their enjoyment of their home.
Overview

Hired 19 times

Serves Leland, NC

Background checked

License verified

2 employees

26 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash and Check.

Projects and media

9 photos

Projects and media

9 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Very good 4.6

17 reviews

5
88%
4
0%
3
6%
2
0%
1
6%

Read reviews that mention:

pro avatar
Katherine T.
Nov 2, 2024
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Hired on Thumbtack

Hired on Thumbtack

Mr. Klein repaired and refinished part of our porch and did a wonderful job! Matched the paint exactly and finished the job within a few days of hiring. Pricing was very reasonable - less than other estimates for the same work. Would be happy to hire him again.

Details: Repair significant wood rot or water damage • Replacement of entire portions of deck or porch • Wood

Deck or Porch Repair
pro avatar
Missy S.
Jul 14, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Great work! Thanks so much for helping us!!

Details: Repair minor cracks, gaps, or holes • Wood • Residential

Deck or Porch Repair
pro avatar
Dick H.
May 24, 2021
·

Hired on Thumbtack

Hired on Thumbtack

Very happy with job Mr Klein did,

Details: Application of finishes (sanding, staining, painting) • Repair minor cracks, gaps, or holes • Wood • Residential

Deck or Porch Repair
pro avatar
Andrew B.
Jun 22, 2022
·

Hired on Thumbtack

Hired on Thumbtack

Details: New deck or porch construction • Already have plans - just need installation • Residential

Deck or Porch Remodel or Addition
pro avatar
Melissa R.
Feb 23, 2025
·

Hired on Thumbtack

Hired on Thumbtack

The overall quality of the work was good, and the contractor was respectful and professional in our initial interactions. The painting details, however, could have been more finely tuned. Some areas lacked the level of precision I had hoped for, but this was a minor aspect. There were issues with pricing transparency. The original quote provided a clear breakdown of materials and labor for the shelving, but it didn’t outline any additional costs for tasks like a store trip or extra work. While the contractor did mention that there might be additional fees, he didn’t specify the exact amounts until after the work was completed, which led to confusion. The quote mentioned “shelves,” but it wasn’t clear that the wood listed was not for the shelf I wanted, which resulted in an unexpected charge. I was surprised by a $100 fee for a 45-minute store trip and extra work (not additional materials), which wasn’t clearly communicated. While I understand that time and travel can be factored into a cost, the amount seemed excessive given the nature of the task, and I would have appreciated more clarity from the start. What really frustrated me, though, was how the contractor responded when I raised concerns about the unexpected charges. Instead of addressing the issue professionally and looking for a fair solution, he became defensive, which made the situation worse. Although he did eventually reduce the charge by $50 after we discussed it, the unprofessional tone in his response left a negative impression. I would recommend that the contractor provide more detailed pricing upfront, including any potential additional costs, and approach future discussions with more professionalism and respect. I hope this feedback is taken constructively, as I believe clearer communication will benefit both the contractor and future clients.

Details: I'm just starting • Replace parts of existing structure • No load-bearing structures involved • Less than 500 sq ft • Home

General Contracting
Credentials
License

License Type: Building Contractor (NC)

License verified on 11/6/2024

Background Check

Willis Klein

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