FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Dinomite Heating and Cooling customers benefit from flat-rate, transparent pricing. We provide multiple options to our customers at every call and always receive approval prior to performing any work. Our model ensures there are no surprise bills or costly unauthorized services performed.
- What is your typical process for working with a new customer?
Dinomite Heating and Cooling is a premium service provider that dedicates more time for every service call to ensure our customers get thorough service, their needs understood and expectations met. Our customers are educated about their repair options and the condition of their equipment so they can make the best decision for their particular situation.
- What education and/or training do you have that relates to your work?
Dinomite is a licensed HVAC contractor with highly trained, and experienced technicians that have been handpicked from a highly competitive pool of applicants. Our technicians are not the only ones at the top of their game, our management and ownership participates in continuing leadership, business and industry specific training to ensure we maintain a cutting edge, customer focused experience while offering the latest technology and innovative products to our customers.