Focus Flare Network

$35/hour

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It’s free, with no obligation to book

Introduction

We used to be a photography company when we first started but due to economic hardship I shifted my focus on my second love, computers. My focus is on delivering high-quality, reliable service that you can trust. I take pride in offering specialized expertise in a wide range of repair services. My background allows me to diagnose and repair issues accurately and efficiently, so you can have confidence that your device is in the right hands. Customer satisfaction is at the heart of my business. I genuinely enjoy helping customers, taking the time to understand their unique needs and providing personalized solutions. Whether you need a simple tune-up or a complex repair, my goal is to make the experience smooth and stress-free. With transparent pricing, clear communication, and a commitment to quality, I work to build long-term relationships with my customers based on trust and exceptional service. Being based in North Carolina, I understand the needs of the local community, and I’m dedicated to helping customers feel confident in their technology, providing a reliable, local solution for all their tech concerns.

Overview

Serves Jacksonville, NC

Background checked

1 employee

7 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and Stripe.

Reviews

5.0

4 reviews

100%

Thumbtack Customer

Oct 19, 2022

From Google

Joe was extremely helpful in diagnosing my computer issues and fixing them. I had many viruses that had been infecting my computer for at least two years and he was able to get rid of all of them and get my computer running smoothly again. He is very easy to work with and very flexible, and finds a way to work around your busy schedule as well. Easy to contact and a very friendly guy. Will definitely use Focus Flare if I ever have any issues again!

Thumbtack Customer

Sep 28, 2021

From Google

This company is my go to Photography establishment to take all my real estate photos. Wouldnt think of calling anyone else!

Thumbtack Customer

Sep 22, 2021

From Google

Focus Flare is a team of professional, creative minds who are very involved in understanding their clients wants and needs. They have an excellent collaborative process that bridges their clients vision with their technical and creative understanding for their art!

Thumbtack Customer

Aug 27, 2021

From Google

Where do I begin?! If you are planning a wedding and you need/want a videography service, Focus Flare Productions is your stop. The guys who are behind the magic are both and separately talented in all levels of capturing the moments you would forget in time. My use of the word Magic is not to be taken lightly, because the production value of your video will be clean and captivating! Ive spoken to couples who didnt hire videographers, and after showing the final product of my own wedding video, I end up sparking the desire for vow renewals! From the first meeting, Joe Finnegan, Jr. and Nick Alma are completely focused on YOUR vision. If you see them actively taking notes during the consultation, take your time in the fantasy building of your special day, and above all, trust them. Both Joe and Nick score high on communication and never leave you with unanswered questions. Their passion for film making puts them in the same category as directors like James Cameron and Steven Spielberg. There is of course a personal connection I made to these fantastic gentlemen because the life altering virus, Covid-19, made planning a extremely stressful on all parties involved. I would never wish what we all went through on anyone, but professionalism, patience, and concern were constant factors. My husband and I ended up eloping first to get the more stressful paperwork out of the way, and sadly, Focus Flare didnt capture that day. However, with a special request, they added that ceremony in the beginning of our video so we could remember both events! On the week of the reception, it was game on! Nick Alma assisted me in filming a special video message for my husband, which was used before I walked down the aisle, with incredible special effects! Both Joe and Nick will show up for your rehearsal and make sure you submit ALL outlines so they keep in step with your photographer and other entertainment staff. When June 5, 2021 finally came, for any bride, it really does go in the blink of an eye. Thank you Joe and Nick for capturing the magic that is my husband and my love story and turning it into what we now call our favorite movie of all time! Calling ALL couples, call or email this incredible company. You will not be disappointed.

Credentials

Background Check

Joseph Finnegan

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We charge a $40 diagnostic fee up front. This fee will get applied to your final invoice. Example: Parts-100 + labor-50 - discount-40= Customer pays $110. Additonally if we have to order parts and can not solve your issue, we will not charge you for the repair except for the flat diagnostic fee.
What is your typical process for working with a new customer?
First we like to send them a message to get more information on the issue they are having. If its something we can solve, we will absolutely help and if its something we can't then we will recommend them to someone who can help
How did you get started doing this type of work?
I have always loved computers from a very young age. I didnt know how to get into the industry until recently. In my spare time I am always trying to build or create something useful and cool at home.

Focus Flare Network

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