FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the size and condition of carpets or furniture. We offer: • Competitive rates with no hidden fees • Discounts for repeat customers and bundled services • Special promotions for seasonal cleanings We always provide a clear estimate before starting any work.
- What is your typical process for working with a new customer?
Our process is simple and customer-focused: 1. Initial Consultation – We discuss your needs, assess the condition of your carpets or furniture, and provide a quote. 2. Inspection – Upon arrival, we inspect the items to determine the best cleaning method. 3. Pre-Treatment – We apply eco-friendly, safe cleaning solutions to break down dirt and stains. 4. Deep Cleaning – Using professional-grade equipment, we perform a thorough cleaning. 5. Final Check & Customer Approval – After cleaning, we review the results with you to ensure satisfaction.
- How did you get started doing this type of work?
Our process is simple and customer-focused: 1. Initial Consultation – We discuss your needs, assess the condition of your carpets or furniture, and provide a quote. 2. Inspection – Upon arrival, we inspect the items to determine the best cleaning method. 3. Pre-Treatment – We apply eco-friendly, safe cleaning solutions to break down dirt and stains. 4. Deep Cleaning – Using professional-grade equipment, we perform a thorough cleaning. 5. Final Check & Customer Approval – After cleaning, we review the results with you to ensure satisfaction.