Assist Appliance LLC
Top Pro
$49/service call
(waived if hired)
Responds in about 12 min
Introduction
We are family owned small company and we've been doing appliance repair since 2015. Our skilled, well professional technicians in your neighborhood can be at your door as soon as same day.
Overview
Current Top Pro
Hired 5 times
Serves Indian Trail, NC
Background checked
2 employees
9 years in business
Business hours
SunClosedMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2023
Featured Projects
26 photos
Sub Zero ice machine Stopping producing ice
Appliance Repair or Maintenance
Specialties
Appliance type
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Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Great 4.8
6 reviews
5
83%
4
17%
3
0%
2
0%
1
0%
Read reviews that mention:
David F.
Oct 16, 2024
Rakhim did a superb repair job on my Thermador refrigerator. He was prompt and professional. He could troubleshoot and repair effectively. Then he went above and beyond in adjusting the trim panels to correct issues that had lain dormant since I bought the unit.
My ice maker was not working. Ice production had decreased over a few years down to zero. Rakhim diagnosed a faulty filter housing, which he replaced. The appointments went faster then expected.
While doing that work, he discovered that a (very fragile) mounting bracket was broken. Also a roller wheel was crushed, leading to non-level installation. Once the bracket was taken out the fridge tipped when the door was open, so it was dangerous to use. Rakhim got overnight shipping on the replacement part and was back in a day to replace the bracket. He adjusted the level at the same time.
The fridge door has always rubbed against the freezer doors wood paneling. Rakhim refitted the door trim piece the way it should have been from the start.
All in all an excellent experience. He's a pro and you'll be lucky to have him work on your appliances.
Assist Appliance LLC's reply
Thank you so much Mrs David!
Raymond J.
Oct 15, 2024
I had a wonderful experience with Assist when my refrigerator quit chilling. The expert arrived on schedule and promptly identified the problem as a malfunctioning compressor. He was professional, described the problem clearly, and had the parts necessary to fix it immediately soon. The repair took less than an hour, and my fridge has been running wonderfully ever since. Their pricing was reasonable, and they even followed up later to check everything was okay. I would strongly recommend them to anyone in need of an assist company.
Assist Appliance LLC's reply
Thank you so much!
Ailin D.
Oct 8, 2024
Assist Appliance LLC has very good work quality and value. The workers are like professionals they do it quick and tell you whats wrong and not.
Assist Appliance LLC's reply
Thank you so much!
Carol K.
2 weeks ago
·
Hired on Thumbtack
Hired on Thumbtack
Very professional, explained everything to me regarding problem very nice man.
Details: Washer or dryer • GE
Assist Appliance LLC's reply
Thank you so much!
Appliance Repair or Maintenance
Thad C.
Oct 17, 2024
He did a great job and very understanding. He took time to explain the process. He was on time. I would definitely use him again.y applicances are working great. He is very knowledgeable and my applicances are fixed
Assist Appliance LLC's reply
Thank you so much!
Credentials
Background Check
Rakhim Dauzov