NexWaveAir

$49/service call

(waived if hired)

Select a service

Zip code

Scheduling

Air handler location

A/C services needed

Responds in about 1 min

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Introduction

Welcome to NexWaveAir your go-to source for all things related to heating, ventilation, and air conditioning (HVAC). We are a family-owned business with over 30 years of experience in the HVAC industry. At NexWaveAIr, we are passionate about providing the best service and products to our customers. We take pride in our commitment to providing excellent customer service and quality workmanship. Our experienced and certified technicians will assess your needs, explain the process, and provide you with the best solution for your situation. We offer a wide range of services including air conditioners, furnaces, heat pumps, air handlers, thermostats, humidifiers, and air purifiers. we strive to provide our customers with the best service possible. Our knowledgeable and friendly staff is always available to answer your questions and provide you with the best advice.

Overview

Hired 58 times

Serves Hot Springs, NC

Background checked

3 employees

7 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

Specialties

A/C services needed

,

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.7

53 reviews

5

89%

4

2%

3

2%

2

2%

1

5%

Read reviews that mention:

David H.

Jul 22, 2024

·

Hired on Thumbtack

Terrible. Possibly the most unprofessional business I’ve ever worked with. Never on time. Always some excuse why they no showed. I paid for my HVAC unit in full to be installed. They were supposed to come out to finish the job 2 days ago at 10am. No showed. I’ve text multiple times. Called 3 times. Left multiple messages. No repsonse. Now I have to contact another HVAC company to hopefully finish the job John started that I have already paid in full. Please beware when using this company.

Details: Repair • Only warm air is blowing from the vents • Routine maintenance • Attic • Ground floor • House

Central Air Conditioning Repair or Maintenance

Shelley E.

Feb 20, 2025

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Hired on Thumbtack

This pro was prompt and worked hard into the night to ensure my HVAC unit was working. I thoroughly enjoyed his diligence and his professionalism. I would definitely hire him again. Five stars

Details: Repair • My A/C unit is frozen • Closet • Outside • House

Central Air Conditioning Repair or Maintenance

Branden C.

Sep 12, 2024

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Hired on Thumbtack

John was great and was able to make emergency repairs for our renters same day to defrost and fix issues with our AC unit. Not only did he repair all the issues in a day, he also had a few other items that were done wrong by our builder and we were able to get them to fix because of his thorough documentation . I would 100% use again for future repairs or maintenance.

Details: Routine maintenance • Outside • House

Central Air Conditioning Repair or Maintenance

Cameron M.

Jan 22, 2024

·

Hired on Thumbtack

Details: Routine maintenance • Routine maintenance • Basement • Outside • House

Central Air Conditioning Repair or Maintenance

Manuel N.

Aug 15, 2023

·

Hired on Thumbtack

They made an appointment for 5-8 pm & never called or showed up. At least it’s one less unreliable company that I won’t have to deal with

Details: Repair • Only warm air is blowing from the vents • Basement • Ground floor • House

Central Air Conditioning Repair or Maintenance

Credentials

Background Check

John Connelly

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
HVAC flat rate pricing is a pricing system , we charge a fixed price per job based on the type of work or repair being completed. This system allows the customer to know exactly how much they will be charged for a job before work begins and eliminates the potential for additional charges or unexpected costs.
What is your typical process for working with a new customer?
Initial consultation: will meet with the customer to discuss the project, including the symptoms the customer is experiencing, the age of the current HVAC system, and any specific energy-efficient or green features that the customer is interested in. Site assessment: will conduct a site assessment to evaluate the customer's home and determine the best course of action for the project. This may include inspecting the current HVAC system and taking measurements of the home. Recommendations: Based on the site assessment, will provide the customer with recommendations for the project, including any necessary repairs or replacements. Quote: provide the customer with a quote for the project, including the cost of labor and any necessary materials. Project completion: Once the customer has accepted the quote and agreed to the terms of the project, will complete the work as agreed upon. Follow-up: may follow up with the customer after the project is completed to ensure that the work was satisfactory and to address any additional questions or concerns.
What education and/or training do you have that relates to your work?
My name is John and I'm a highly experienceHVAC technician with 15 years of professional experience installing and repairing HVAC systems. I'm a HVAC professional and have extensive knowledge of all aspects of HVAC maintenance and installation. I specialize in residential, commercial and industrial HVAC systems and have a proven track record of completing successful projects on time and within budget. I'm also highly knowledgeable about local codes, regulations and safety protocols for HVAC systems. I'm passionate about providing excellent customer service, and I'm committed to providing my clients with the highest quality HVAC services.