FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We’re all about fair pricing and making sure you get the best bang for your buck. When you compare apples to apples, you’ll see that we offer the best value at the fairest price. We keep things transparent, and we’re always looking for ways to give you even more value—whether that’s through discounts, deals, or just making sure you’re getting top-notch quality for what you’re paying.
- What is your typical process for working with a new customer?
When we work with a new homeowner, our process is designed to make things simple, stress-free, and tailored to your needs—whether it’s roofing, siding, or gutter work. Here’s how it usually goes: Initial Consultation: We’ll start with a conversation, either at your home or over the phone, to understand what you’re looking for. Whether it’s a roof replacement, siding upgrade, or gutter installation, we’ll talk about your needs, your budget, and your timeline. Inspection & Estimate: Next, we’ll do a thorough inspection of your roof, siding, or gutters to assess the situation. Then, we’ll provide a clear, detailed estimate so you know exactly what to expect—no hidden costs, no surprises. Project Kickoff: Once you’re ready to move forward, we’ll schedule the project and get started. Throughout the process, we’ll keep you informed, address any questions, and ensure everything is done to the highest standards. Final Walkthrough & Support: When the work is finished, we’ll do a walkthrough with you to make sure you’re 100% satisfied. If you need anything after the project, we’re just a call away! Our goal is to make the entire process as easy as possible while delivering top-quality roofing, siding, and gutter services that protect your home and look great for years to come.
- What education and/or training do you have that relates to your work?
I have 15 years of hands-on construction experience, specializing in exterior renovations like roofing, windows, siding, additions, decks, and more. Over the years, I’ve honed my craft and built a deep understanding of what it takes to deliver quality work that lasts. I’m certified in all the products we offer, and because of my expertise, all of our work is backed by the product manufacturers. This means you’re not just getting my experience—you’re also getting the confidence and reliability that comes with top-tier products installed the right way.