FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide a free quote after an in person project evaluation.
- What is your typical process for working with a new customer?
After the initial communication I offer a free in person project evaluation followed by a detailed quote. Once we have reached an agreement on the details of the project, pricing, timeline, and payment methods I offer a contract for the client to sign, protecting both myself and the customer from any unmet expectations. Then I take a deposit before starting the project to cover cost of material and the first day of work. After the work is completed I collect the remaining balance and discuss the project with the client to insure they are completely satisfied with the work done.
- What education and/or training do you have that relates to your work?
I completed an apprenticeship with Clover Meadows contracting in 2018-19 followed by time as a project manager for Blackline Building llc, Overhead Door ILM, and Coastal Cabinets ILM. I have 5+ years of experience, have been a part of over 200 projects ranging from small drywall repairs to working on multimillion dollar homes on Bald head island, Topsail Beach, and Wrightsville. Not to mention the 20+ projects I have completed entirely independently since launching Marcus Builds full time last year. I also have my BS in digital marketing and mass media communication.