FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing should always be considered an estimated amount until the job has been viewed in person. Also, there is a fee of $25 for distances over 25 miles.
- What is your typical process for working with a new customer?
I believe that communicating throughout the entire process is essential to building a strong working relationship and trust. From arrival delays, needed changes to the job procsss, to completion time. The customer should never be caught off guard by any changes.
- What education and/or training do you have that relates to your work?
I'm over 25 years experience working with my father and grandfather with jobs as simple as changing a lightswitch to remodeling an entire house.