FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparent and Fair Rates: All pricing is upfront with no hidden fees. You’ll receive a clear breakdown of costs before any work begins. Service Call Fee: A small diagnostic fee is charged for assessing the issue, which may be credited toward the repair cost if you proceed. Competitive Pricing: My rates are highly competitive compared to larger companies, ensuring you get excellent value for professional service. Discounts: Special discounts for seniors, military personnel, and first-time customers. No Overtime Charges: The price remains consistent, even for evening or weekend repairs. Warranty Included: All repairs come with a warranty, offering peace of mind at no extra cost. Customized Solutions: I only repair what’s necessary, ensuring you don’t pay for anything you don’t need. If you have specific questions about costs, feel free to ask—I'm happy to provide details!
- What is your typical process for working with a new customer?
Our Process for Working with You As an independent technician, I take pride in offering a personal and transparent service. Here’s how I work with my customers: Initial Contact You can reach me by phone, email, or through the online form. Share the details of the issue with your appliance, and I’ll schedule a convenient time to visit. Diagnosis with a Minimum Service Fee I’ll come to your location to inspect the appliance and identify the problem. A small service fee is charged for the visit and diagnosis, which will be applied to the final repair cost if you decide to proceed. Approval and Repair Once you approve the estimate, I’ll begin the repair. In most cases, I can complete the job during the same visit. If parts need to be ordered, I’ll keep you updated about the timeline. Quality Assurance After completing the repair, I’ll thoroughly test the appliance to ensure it’s working perfectly. Your satisfaction is my priority. Follow-Up Support I offer a warranty on all repairs and can provide maintenance tips to help your appliances last longer. If you ever need assistance, I’m just a call away!
- What education and/or training do you have that relates to your work?
Here’s the updated version in English: My Education and Qualifications As an independent technician, I bring a strong educational background, professional training, and hands-on experience to provide high-quality appliance repair services. Here’s a bit about my expertise: Higher Education: I hold a degree in Electrical Engineering, which has given me a solid foundation in electrical systems and an in-depth understanding of complex appliances. Specialized Training: I have completed professional courses in appliance repair and maintenance, focusing on diagnosing and resolving issues in a wide range of devices. Practical Training: Over two years of working in the appliance repair industry, I have gained hands-on experience handling various tasks, from minor repairs to complex troubleshooting. Practical Experience: I have successfully repaired and serviced a wide variety of appliances, including: Refrigerators, Dishwashers, Washing machines, Dryers, Microwaves, And many more. Continuous Learning: I am committed to staying up to date with the latest technologies and repair methods to provide my customers with modern and efficient solutions. The combination of my higher education, specialized training, and hands-on experience allows me to deliver reliable and high-quality solutions for any appliance issue.