FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We give fair and accurate pricing depending on the task. We don’t use cheap or low end building materials or sacrifice quality, but we are very competitive.
- What is your typical process for working with a new customer?
We set an appointment and review their needs. Depending on the issue, the next steps will take place. If insurance if involved, we follow a process that can be viewed at Stilesroof.com.
- What education and/or training do you have that relates to your work?
North Carolina General Contractor for both residential and commercial - #69333 - go to NC State contractors website and type in our license number for reference. LEED AP Construction and Business degree from Appalachian State. Worked in building materials sales for 10+ years, so I’m aware of materials and their importance.