Benjamin Franklin Plumbing of Chapel Hill & Durham
Top Pro
$59/service call
(waived if hired)
Scheduling
Sewer and water systems
Responds in about 1 hour
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
Introduction
Benjamin Franklin Plumbing offers unparalleled residential and commercial plumbing expertise in Durham, Chapel Hill, Hillsborough, and Pittsboro, NC. Our certified plumbers specialize in sewer repair, drain cleaning, and water heater installations, as well as comprehensive plumbing solutions. Dedicated to quality work and outstanding customer service, we handle everything from routine maintenance to emergency responses and water leaks. Trust us as your local expert for all plumbing needs. Our commitment to your satisfaction is unwavering, ensuring reliable, efficient service every time. We pride ourselves on timely service for all your plumbing and pipe replacement needs. Call for dependable solutions that keep your home running smoothly.
Projects and media
90 photos
Projects and media
90 photos
Reviews
Customers rated this pro highly for punctuality, professionalism, and work quality.
Excellent 4.9
18 reviews
5
94%
4
0%
3
6%
2
0%
1
0%
Read reviews that mention:
Travis B.
2 days ago
·
Hired on Thumbtack
Hired on Thumbtack
I had 2 toilets, which were on the way out. I reached out on Sunday evening, and by Monday morning, they were fixed!
Details: 2 toilets • Municipal water (most common) • Townhouse
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Thank you for sharing your experience! We’re glad we could quickly take care of your toilets and get everything back in working order. At Benjamin Franklin Plumbing of Chapel Hill and South Durham, we pride ourselves on providing prompt and reliable service. We appreciate your trust and are always here for your plumbing needs!
Toilet Repair
Greg H.
Jan 30, 2025
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Hired on Thumbtack
Hired on Thumbtack
John was very thorough and explained things clearly. We looked at several things that were not part of the original issue and I was satisfied that he explored all options.
Details: No, repair is not urgent • No, the building is not currently flooded • Other pipe issue • Shower or bathtub • House
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Thank you Mr. Greg, for your wonderful feedback! We’re glad to hear that John was thorough and took the time to explain everything clearly. It’s great to know he went above and beyond to explore all options beyond the original issue. We truly appreciate your support and are proud to be your plumber in Hillsborough!
Plumbing Pipe Repair
Sean L.
Jan 17, 2025
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Hired on Thumbtack
Hired on Thumbtack
I would highly recommend Benjamin Franklin Plumbing in Durham. John was extremely knowledgeable, courteous, and efficient in replacing our water heater. Will definitely be calling them for any plumbing issues we have in the future.
Details: Repair • Leaks • Gas tank • Attic • House
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Mr. Sean! Thank you so much for the glowing review! We're delighted to hear that John exceeded your expectations with his knowledge, professionalism, and efficient service while replacing your water heater. Your recommendation means a lot to us, and we’re always here to assist with any future plumbing needs. Thanks for choosing Benjamin Franklin Plumbing in Durham!
Water Heater Repair or Maintenance
John a.
Feb 22, 2025
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Hired on Thumbtack
Hired on Thumbtack
Zach was great in explaining everything he was going to do and did a great job
Details: No, repair is not urgent • Only one drain has issues • Leaking (problem area known) • House
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
We truly appreciate your 5-star rating! We’re delighted to hear that Zach took the time to explain everything thoroughly and provided top-notch service! We're glad we could fix your sink drain and ensure everything is working properly. Your trust means a lot to us—thank you for choosing Benjamin Franklin Plumbing of Chapel Hill and South Durham, your dependable plumber in Durham!
Plumbing Drain Repair
Past Customer
Nov 19, 2024
·
From Google
From Google
John came out today to fix our leaking tub. Did a fantastic job assessing the problem and fixing things quickly. Highly recommend!
Benjamin Franklin Plumbing of Chapel Hill & Durham's reply
Mr Sengstaken, thank you so much! We’re thrilled to hear that John was able to quickly assess and fix the issue with your tub. We’ll be sure to pass along your recommendation to him. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us! Benjamin Franklin Plumbing
Credentials
Background Check
Bassem Boulas