FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We would cater the program and pricing to meet the need(s) of the client.
- What is your typical process for working with a new customer?
I typically speak with them over the phone so I can determine what the issue is and whether I am the best fit to help meet their need(s) of their dog. If initially I determine that I could help, I would then email them a consultation form to fill out so I can learn a little more about the client, dog and main goals they want to accomplish. I would collect this information and we would meet and chat in person . Then we would decide on the best method(s) and training program to accomplish the goal(s).
- What education and/or training do you have that relates to your work?
I am a Certified Canine Training Specialist graduating from an intensive program at The Dog Knowledge in Charlotte NC. I have extensively trained service dogs within this program that were placed with war veterans' for obedience and special needs. "Trusty" is one of the dogs pictured in a profile picture (Golden Retriever).