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SERVPRO of South Mecklenburg County

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About
We understand what you were going through when you have fire and water damage. We will be with you throughout the whole process from start to finish. We are highly trained perfectionists who will make sure we leave your property “like it never even happened”! We will handle everything- including the insurance paperwork should you decide to file- and take the stress off you so you can focus on getting your life back to normal. One quick call to us and we will be on the way to help fast.
Overview

Background checked

10 employees

8 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Services offered
Odor types

Smoke

Sewage

Animal smells

Areas that need to be cleaned

Clothing

Furniture

Entire building

Single room / space

Property type

Residential

Commercial

Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

43 reviews

5

98%

4

2%

3

0%

2

0%

1

0%

Read reviews that mention:

pro avatar
Past Customer

May 18, 2021

•

From Google

They rate a 10 STAR rating! They stand "Head and Shoulders" over their competitor.s. During their inspection, they found water and moisture in 2 walls. Sections of 2 walls ( 2 rooms)and flooring in a bathroom were removed. Specialize equipment was used to dry out the walls.They responded quickly, explained what they would do and was reasonably priced,Not only were they professional and courteous, but they made sure we were pleased with the results.It is hard to find good service people in any industry. Make sure you put this company in your "Best of the Best" list!!!This is the second time we have used them.They are exactly who you need when an emergency occurs.
SERVPRO of South Mecklenburg County's reply
Good morning Ken! If we could give our clients stars, we would definitely give you and your family 10 stars! Our technicians “volunteer” to be the one who gets to go over and monitor and spend time with you and your family! Even though we never want you guys to “need” us, we are so happy when you do😊! You and your family are the reason we love what we do every day! Thank you, thank you, thank you! Annemarie and Jim
pro avatar
Lily Z.

Jun 23, 2021

When I moved into my new apartment there was water damage, mold, and smoke damage. Jim and Annemarie did an amazing job getting the place looking like new. It is wonderful to know that all of the damage has been dealt with and my home is safe and clean.
pro avatar
Past Customer

May 24, 2021

•

From Google

While hoping I would not ever need to call an emergency restoration company, Annemarie and Jim have been wonderful to deal with since the first phone call I made to them late on a Sunday evening. It is clear that they take their business seriously and that customer satisfaction is their top priority - and they certainly made feel like their most important customer although I suspect every single one of their customers feels the same. I will recommend SERVPRO of South Mecklenburg County to anyone without hesitation.
SERVPRO of South Mecklenburg County's reply
Thank you Don- we thoroughly enjoyed working with you and hope we will be friends for years to come! We will figure out where we crossed paths before this one day!😄 Take care, Annemarie and Jim
pro avatar
Past Customer

May 4, 2021

•

From Google

Called this morning at 9:48 am and they were at our house within hours. What a service! I could not have asked for better service and professionalism. I recommend their service to anyone!
SERVPRO of South Mecklenburg County's reply
Thank you Sara! You were wonderful to work with as well. We hope you don’t need us but we would love to work with you again if you do!
pro avatar
Past Customer

Apr 22, 2021

•

From Google

I can only recommend their service to anybody. Thankfully they had a 24/7 Service, because even from Europe (calling for my Mom), it just worked fantasticly. Besides, my Mom was very satisfied and says "thank you", too.
SERVPRO of South Mecklenburg County's reply
Thank you Miglena! We thoroughly enjoyed working with you and your husband on this job! Please let me know if you need anything and please tell your mom hello for us. Take care, Annemarie and Jim Ps- we would love to visit should you ever need us in Europe! 😊
Credentials
Background Check

Annemarie Shuman

FAQs

  • What education and/or training do you have that relates to your work?

    SERVPRO of South Mecklenburg County technicians go to an approved IICRC training school to be trained on specific industry techniques and standards, including water restoration, fire restoration, upholstery cleaning, carpet cleaning, and applied structural drying. Technicians must prove that they can perform at the highest standards in the safest manner. Here at SERVPRO of South Mecklenburg County, we believe that every building is unique and requires different drying and cleaning techniques. We can assure you that our certified technicians have met the criteria to properly perform their jobs on your property.

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