FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We strive to be as cost efficient as possible, while providing an excellent service at a great value. We provide free estimates (No cost or obligation} We offer/ provide a $250 discount or all first responders, which include: All Police, Fire and Medical personnel All Military (active, non-active and Veterans) Teachers/ educators --(certain minimum requirements, call us for details).
- What is your typical process for working with a new customer?
From step A to step Z, we here at Valiant Roofing, LLC have you covered. We aim AND focus to ensure the success of your project from start to finish as we define your customer needs, and start building a cost-effective strategy from there. The first step, is scheduling a free consultation/ estimate for your project. We simply stop out at your convenience (it generally only takes about a half hour, depending on how many questions you may have) and take measurements, go over options/ samples etc.) Next--As we have excellent relationships with our manufacturers, we are able to "crunch the numbers" the best we can on your behalf---and within 24-48 hours after our initial visit, will email you a well-written/ detailed "job proposal"/ estimate. Lastly, we will follow up with you to go over any questions, and to discuss options abouts about moving forward (providing you don't contact us first).
- What education and/or training do you have that relates to your work?
We have well over 2 decades in the construction industry handling customer needs in both the commercial and residential fields. Our installers are factory trained and certified. We handle all aspects in regard to your project, from obtaining permits, licenses, etc.