Steele Restoration

Free on-site estimate

Zip code

Roof size

New roof type

Insurance coverage

Responds within a day

Introduction

We are a fully licensed and insured residential and commercial roofing and siding contractor. We service the Charlotte, NC and Greenville, SC also providing services to the surrounding areas. With over fifteen years insurance and construction experience, we provide expert services to satisfy all of our customers’ needs.

Overview

Serves Charlotte, NC

Background checked

License verified

8 employees

7 years in business

Business hours

SunClosedMon8:00 am - 5:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Facebook, Instagram

Featured Projects

57 photos

Specialties

New roof type

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Reviews

Customers rated this pro highly for work quality, responsiveness, and punctuality.

Very good 4.6

10 reviews

5

90%

4

0%

3

0%

2

0%

1

10%

Read reviews that mention:

Thumbtack Customer

Sep 14, 2023

·

From Google

I contacted Steele Restoration to file my claim and help me with my insurance company to replace my roof and gutter system due to hail damage. They were responsive and communicative in each step of the process. Super easy installation of both roofing and gutter system. I highly recommend them.

Steele Restoration's reply

We greatly appreciate your recommendation and feedback regarding your experience with Steele Restoration, your recommendation means a lot to us. We're delighted the installation of both the roofing and gutter system went smoothly for you. If you ever require any further assistance, please reach out!

Tim V.

Feb 20, 2024

When I hire a contractor I expect three things. You show up to work on the day that is scheduled and on time. You do everything you say you're gonna do. And finally, you answer your phone, messages or emails with in 24 hours. Steele Restoration did all three. The owner Greg, makes everything super easy. He sticks to a timeline and delivers on everything. His job site foreman is amazing and does whatever he needs to do to make sure everything goes smoothly. His roofing crew worked their asses off on a very big, very steep roof. They cleaned up everything and answered any questions I had during the process. The office staff is a 10 on a 10. They were so friendly and so helpful. My roof looks absolutely amazing. We've already had several inches of rain and there were no issues. Im not a review writer , but this company definitely deserves credit for being top notch. I highly, highly recommend.

Thumbtack Customer

Jun 20, 2023

·

From Google

Our friend, Leisa, recently used Steele restoration of Charlotte and asked me to write this review on her behalf;Steele Restoration of Charlotte restored our home on the lake!!! Every step of the way Greg and his crew were fabulous!!! The crews (roofing and gutters) came on time and got everything done in one day! They protected our foundation plants and left the yard immaculate! They also worked with our insurance to get the roof covered! Mom and I are both thrilled!

Thumbtack Customer

Jun 9, 2023

·

From Google

I contacted Steele Restoration after a hail storm to check for hail damage. Our roof was relatively new so I didnt want any damage to impact our roof. Steele was so easy to work with. They came to my house promptly to explain the process, scheduled the adjuster to inspect the roof and got our roof repaired in a very timely manner. Everyone I worked with at Steele or spoke to on the phone was extremely friendly and helpful. I would highly recommend them.ThanksAshley Duncan

Steele Restoration's reply

I'm glad to hear that you had a positive experience with Steele Restoration after the hailstorm. We know customer service plays a significant role in building trust and satisfaction, so it's great to hear we met your expectations in this aspect. Thank you so much for sharing your recommendation, as it can be helpful for others who may be seeking similar services.

Thumbtack Customer

May 24, 2023

·

From Google

I had a great experience. They worked directly with my insurance company, showed up when they said they would and did a great job with the roof. Chad was great and Joanne in the office was too. Would definitely recommend.

Steele Restoration's reply

Thank you for your wonderful review! We're delighted to hear you had a great experience with our team. It's fantastic to know our collaboration with your insurance company went smoothly and that we met your expectations by showing up on time and delivering excellent roof work. We'll make sure to pass your compliments along to Chad and Joanne— they'll be thrilled to hear your kind words. We sincerely appreciate your recommendation and look forward to serving you again in the future.

Credentials

License

License Type: General Contractor (NC)

License verified on 1/29/2024

Background Check

Greg Steele

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We are competitive
What is your typical process for working with a new customer?
Communication is key. Listening to the customer and understanding what they are looking for. We are not here to “up sale” home owners. We offer the most economical suggestion for repairs/replacement.
What education and/or training do you have that relates to your work?
I have a commercial builders license, HAAG certified, and 7 years applied experience.

Steele Restoration

FAQs

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