FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Masters Roofing, we believe in transparent, fair pricing with no hidden fees, ensuring homeowners receive the best materials and workmanship for their investment. We proudly offer teacher, military, and senior discounts as a token of appreciation for those who serve our community. While we may not always be the cheapest, we focus on providing the highest value, using top-tier materials and expert craftsmanship to ensure your roof is built to last.
- What is your typical process for working with a new customer?
At Masters Roofing, we start by listening to your concerns and scheduling a free, no-obligation evaluation. During the evaluation, we thoroughly inspect and document our findings, identifying any areas of concern. We then walk you through our recommendations, answer any questions, and provide a detailed, transparent estimate to help you make an informed decision. Our goal is to ensure a stress-free experience while delivering the highest quality roofing solutions for your home.
- What education and/or training do you have that relates to your work?
Certainteed ShingleMaster Certified GAF Masters Elite Contractor Owens Corning Preferred Contractor National Association of Home Builders (NAHB) member Lake Norman Home Builders Association member Best of HomeAdvisor 2017-2024 IBHS Fortified Certified Roofing Contractor