That 1 Painter Charlotte Metro

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Introduction

That 1 Painter is your local residential & commercial painter proudly serving the greater Charlotte, NC area. Our trusted and reliable interior & exterior painting services are all backed by a 3-year warranty. Our Guarantee: We show up on time. We send your quote within 24 hours. We work consecutive days. We keep the job site clean. We do thorough job inspections. We are fully insured. No job is too big or too small — we do it all! Give us a call to schedule a free estimate.

Overview

Hired 7 times

Background checked

4 employees

1 year in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Great 4.7

13 reviews

5

92%

4

0%

3

0%

2

0%

1

8%

Read reviews that mention:

Michael O.

Sep 23, 2024

·

Hired on Thumbtack

Had a very good experience with That 1 Painter to repaint a staircase. Ahmad was very professional and communicated throughout the process. Result was professional and was satisfied with the work.

Details: Home • Just touch ups • Walls • Ceiling • 8 - 10 feet (standard ceiling) • Repainting, with same color • Excellent - clean and smooth • No, this is not new construction • No, I will move things out of the way myself

That 1 Painter Charlotte Metro's reply

Michael, we are so pumped to hear! Thank you for the awesome review.

Interior Painting

Thumbtack Customer

Aug 21, 2024

·

From Google

Finally, a professionalized painting service that does top notch quality work! I appreciated their proactive communications and timely completion of the job. Thank you That1Painter for making the process easy!

That 1 Painter Charlotte Metro's reply

Sarah - we love to hear about your great experience! Thank you so much for the wonderful review.

Thumbtack Customer

Sep 9, 2024

·

From Google

This team did an incredible job! Professional, efficient, and with great attention to detail. The results were flawless, and I couldn't be happier. Highly recommend!

That 1 Painter Charlotte Metro's reply

Macy - we're so glad you were happy with our work. THANK YOU for the wonderful review!

Thumbtack Customer

Jun 26, 2024

·

From Google

That 1 Painter did an excellent job for us! I appreciated the clear communication and the work turned out great! Highly recommend.

That 1 Painter Charlotte Metro's reply

Dylan - thank you so much for your wonderful review. We're so glad we hit the mark for you.

Jennifer C.

3 weeks ago

·

Hired on Thumbtack

I DO NOT RECOMMEND this company! I wasted months of time, and I could have already had the work done by another company. They originally had a great estimator and quoted me a fair price, so I wanted to hire them. I couldn’t get in touch with the estimator to schedule. Then I had to go through major efforts just to find out that the estimator no longer worked for them. No one bothered to follow up with his potential clients. They did not honor their original estimate, but insisted on sending another estimator who quoted me $400 MORE than their original estimate. On top of that, the estimator was 45 minutes late to the appointment. I never even received a follow up call to explain why their new estimate was so much more. This is a minimal exterior paint job, just a few small areas of trim with 4 small shutters and 1 door. They want to charge almost $800 to do it, even with me offering to provide the paint. There are several other companies from Thumbtack that will do it for half that price, providing the paint, with the same 3 year guarantee, and bringing great reviews. I chose another company worthy of my business and recommendations. I would advise you not to waste your time contacting them.

Details: Home • Two stories • Just touch-ups • Less than 500 sq ft • Wood • Aluminum • I will buy the paint myself • No visible exterior damage

That 1 Painter Charlotte Metro's reply

Jennifer, I'm truly sorry to hear about your experience, and I appreciate you taking the time to share your feedback. It's never our intention to cause frustration, and I regret that we fell short in this case. I understand how frustrating it must have been to experience delays and a lack of clarity regarding the estimate. I've reached out via call and text because I'd love the opportunity to connect and see how we can make this right for you. Your experience matters to us, and even if you've chosen to move forward with another company, I would still appreciate the chance to learn how we can improve. Thank you again for your time and feedback. I hope to connect soon. Dylan

Exterior Painting

Credentials

Background Check

James Rhodes

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We offer free on-site and virtual estimates and take a consultative approach to our work. We will work with you to ensure you get the result you want for a fair price. Our estimates are clear, include zero hidden fees,
What is your typical process for working with a new customer?
Our goal is to ensure your project is mess-free and stress-free. We provide clear and fair estimates, and upon your approval, we schedule the job, start strong, keep you updated every step of the way with dedicated project managers, and finish strong – all the while making sure your space is respected and transformed. WE WILL BE YOUR BEST HOUSE GUEST EVER!
What education and/or training do you have that relates to your work?
That 1 Painter is the fastest-growing paint franchise in the country. Our team receives ongoing training from our corporate office, and our vendor partners such as Sherwin-Williams, Behr, Romabio, and more. We only use painters who are insured with a minimum of 3 years of experience.

That 1 Painter Charlotte Metro

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