FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have different prices for different types of cleaning services and each price is variable, Here is some description between regular cleaning and deep cleaning. Regular cleaning is the kind you do on a daily and weekly basis. Sweeping the floors, mopping the bathrooms and kitchen, dusting, laundry, dishes, vacuuming the carpets, clean out the fridge and so forth. Deep cleaning is the kind you map out, and depending on the size of your house, could take one person several days. Deep cleaning is when you scrub down the walls, wash and wax the floors, clean windows inside and out, clear and defrost the freezer, wipe out cabinets, polish the silver, straighten up drawers, launder the bed covers and pillows, clean the oven, put in fresh shelf liners, clean the upholstery, steam clean the carpets, wash the curtains, scrub the baseboards, hose down the patio and furniture. Get the picture? When hiring a professional there is a difference in the price too. Weekly or bi-monthly cleaning is of course less than your deep clean. Deep clean can also be referred to as a "move out" or "move in" cleaning. Professionals will send a crew and this can run on average of $250- $300. (And that is without furniture and personal items on the scene).
- What is your typical process for working with a new customer?
Contact the customer to know their specific needs and how often our service is required to establish the right pricing. Is there any specifics that would like to address? An area not to be touched or included? Will we need to order consumables or will the customer take care of the inventory (paper towels, toilet paper, kitchen towels, hand soap, etc.)?
- What education and/or training do you have that relates to your work?
OSHA Personal Protective Equipment, Bloodborne Pathogens and safety in your workplace. Carpet and floors care and maintenance. Handling of different cleaning products. Green cleaning products and procedures.