FAQs
- What is your typical process for working with a new customer?
Working with a new customer on a residential home renovation job requires clear communication, transparency, and a collaborative approach. We first scheduled an initial consultation with the customer to discuss their vision, goals, budget, and timeline for the renovation project. Clearly outline the scope of work, project timeline, payment schedule, and any other relevant details in a written contract or agreement. Maintain open and regular communication with the customer throughout the project.
- What education and/or training do you have that relates to your work?
At MPL Home Services, we take pride in our commitment to exceptional workmanship. From using top-of-the-line materials to paying attention to every detail, we ensure that every project is executed with the highest standards of quality. Our team has successfully transformed countless homes into beautiful, functional spaces that exceed our clients’ expectations.
- How did you get started doing this type of work?
Growing up I was fortunate to witness my grandfather, build a successful small handyman service from the ground up. His dedication and passion for transforming spaces left a lasting impression on me. His commitment to delivering high-quality work and exceeding clients’ expectations showed me the true value of hard work and dedication in the home renovation industry.