FAQs
- What is your typical process for working with a new customer?
1. Initial Consultation & Estimate The process begins with a quick consultation where I discuss the customer’s needs, location, and desired structure (playset, greenhouse, gazebo, etc.). I provide guidance on site preparation and material options, followed by a clear estimate for the project. 2. Scheduling & Site Preparation Once the estimate is approved, we schedule a convenient installation date. If any site preparation is needed—such as leveling the ground or clearing space—I offer guidance on what needs to be done beforehand. 3. Professional Installation On installation day, I arrive on time, prepared with all necessary tools and materials. I work efficiently while prioritizing safety, precision, and durability, ensuring the structure is properly anchored and secure. Throughout the process, I keep the customer informed and answer any questions. 4. Final Walkthrough & Customer Satisfaction After the build is complete, I conduct a full walkthrough with the customer, ensuring every detail meets their expectations. I explain any maintenance recommendations and confirm that they are 100% satisfied with the final result. 5. Follow-Up & Guarantee I stand by my work with a satisfaction guarantee. If any concerns arise after installation, I am happy to address them and ensure the customer is completely happy.
- What education and/or training do you have that relates to your work?
With over seven years of experience, I specialize in building and installing playsets, gazebos, and greenhouses of all types and sizes. I have extensive experience working with double-wall polycarbonate, glass, aluminum, and wooden frame greenhouses, as well as wooden and vinyl play systems, with vinyl being a durable, low-maintenance option for families. As an OSHA-certified professional, I prioritize safety, ensuring every structure is secure and built to last. I take great pride in my work, striving for 100% customer satisfaction and standing behind my craftsmanship with a satisfaction guarantee. While I have worked from Maine to Miami, I now focus on serving Charlotte, NC, and the surrounding areas, providing top-quality outdoor structures that families can enjoy for years to come.
- How did you get started doing this type of work?
As a contractor, I started out as a house painter and intentionally transitioned my love of building and nature towards a career where I create beautiful residential outdoor spaces for people to enjoy.