FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive pricing based on the specific needs of each project. Our inspection fee is $99, which includes a thorough evaluation of your chimney's condition and a detailed report. There are no hidden fees, and we ensure transparency throughout the process. Discounts may be available during the off-season or for first-time customers. For larger repairs or installations, we offer financing options to make the work more manageable. Rest assured, after the inspection, we provide a clear, accurate estimate for any necessary repairs or maintenance.
- What is your typical process for working with a new customer?
We begin by scheduling an initial consultation or inspection of your chimney. Our $99 inspection fee covers a comprehensive evaluation of your chimney’s condition. After assessing it, we provide a detailed estimate for any necessary work. Once the customer agrees to the estimate, we schedule the work at a convenient time. Our team completes the project professionally, and we follow up to ensure everything is functioning correctly.