HeyKey Appliance Repair LLC

$85/service call

(waived if hired)

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Zip code

Type of heating system

Building height

Heating system problems

Responds in about 27 min

Introduction

At our company, we're dedicated to providing a reliable and affordable home appliance repair service that you can count on. Our experienced team of technicians will assess the issue and provide upfront information about the necessary repairs and any parts that need replacing. We believe in full transparency when it comes to pricing, which is why we provide reasonable prices for labor and show the real cost of parts to our customers. With our same-day service and commitment to open communication, you can trust us to get your appliances up and running in no time.

Overview

Hired 237 times

Serves Charlotte, NC

Background checked

5 employees

4 years in business

Business hours

SunClosedMon10:00 am - 6:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

Featured Projects

24 photos

Appliance Repair or Maintenance - Charlotte 2023
Appliance Repair or Maintenance
Appliance Repair or Maintenance - Charlotte 2022
Appliance Repair or Maintenance
Dryer repair
Appliance Repair or Maintenance

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

69 reviews

5

93%

4

4%

3

2%

2

0%

1

1%

Read reviews that mention:

Lucy M.

Aug 22, 2023

·

Hired on Thumbtack

Vasili was on time and he diagnosed the problem with my fridge and told us to buy a new one rather than waste time and money on repairing existing one.

Details: Refrigerator • Kenmore • Residential

HeyKey Appliance Repair LLC's reply

Dear Luci M., Thank you for taking the time to leave us a review about your experience with Vasili at HeyKey Appliance Repair LLC. Your feedback is greatly appreciated, and we value your trust in our services. We understand the importance of punctuality, and it's wonderful to hear that Vasili was on time for your appointment. Honesty and transparency are fundamental to our approach, and we appreciate your understanding of Vasili's professional advice to invest in a new fridge rather than pursuing potentially costly repairs. Your satisfaction and peace of mind are essential to us, and we are here to assist you with all your appliance-related needs in the future. If you have any more questions or require assistance, please don't hesitate to reach out to us. Once again, thank you for choosing HeyKey Appliance Repair LLC, and for sharing your experience with others. We look forward to the opportunity to serve you again should you need our assistance. Warm regards, Your HeyKey Appliance repair team.

Appliance Repair or Maintenance

Mandrile Y.

Apr 1, 2024

·

Hired on Thumbtack

HeyKey was exceptional! Vasili arrived and went straight to work to resolve my issue. He made sure I was aware of what was happening in each step. During the middle of the service, through his thoroughness, he found a gas leak that could have potentially caused great harm to my family and I. Vasili made sure the gas was shut off and went to the outside of my home and shut off the main gas line as well as a precaution. He then stayed while I contacted my gas company to ensure they understood my concerns. The next day, I followed up with him to let him know things were being resolved and to thank him. Vasili was still offering to assist. If you want a company to resolve your issue and alert you to other potential concerns, HeyKey is it! Their thoroughness and meticulousness helped uncover and fix a potential deadly problem that we didn’t know existed. I would recommend Vasili a thousand times over. Thank you HeyKey! Thank you Vasili!

Details: Oven or stove • Residential

Appliance Repair or Maintenance

Linda H.

Jun 20, 2023

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Hired on Thumbtack

Constantine,was very professional, knowledgeable and friendly,he solved our dryer issue with very little effort,which I really appreciated and he also gave me additional recommendations for our dryer,we will call on him again for our future needs,I highly recommend Hey Key Appliance Repair LLC for all of your appliance service needs.

Details: Washer or dryer • Residential

HeyKey Appliance Repair LLC's reply

Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that you had a positive experience with our technician. It's great to know that he provided you with exceptional service and that you found the price for repair to be reasonable. We strive to ensure that our team members are professional, knowledgeable, and friendly, and we're pleased to see that this was reflected in your experience with us. Knowing that you would recommend our services to others means the world to us, and we hope to have the opportunity to work with you again in the future if the need arises. Thank you again for choosing Hey Key Appliance Repair, and we appreciate your recommendation.

Appliance Repair or Maintenance

Lisa S.

Sep 2, 2024

·

Hired on Thumbtack

Very professional. Diagnosed the issue with my dryer and repaired it quickly. Seamless experience.

Details: Washer or dryer • Samsung • Residential

Appliance Repair or Maintenance

Carol l.

Jan 9, 2023

·

Hired on Thumbtack

I cannot say enough good things about HeyKey! Constatine was on time explained everything to me and even got on the phone with the insurance company. The price was very fair for all the work he did. This is the only company I will use for all my repairs

Details: Refrigerator • Whirlpool • Residential

HeyKey Appliance Repair LLC's reply

Hi, we are so grateful for your 5-star review. We’re happy your experience with HeyKey Appliance was great. Would you mind recommending us to your family and friends and too? We’d love to continue providing great services to awesome customers like you. Thanks again.

Appliance Repair or Maintenance

Credentials

Background Check

Vasilii Rytikov

FAQs

What is your typical process for working with a new customer?
First of all we explain or pricing and offer to new customer a few time slots for scheduling appointment.
What education and/or training do you have that relates to your work?
All Tecnitian have high engineering degree and regular special trainings.
How did you get started doing this type of work?
The owner has more than 20 years experience in diagnostic and repair electric equipment and machines

HeyKey Appliance Repair LLC

FAQs

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