HeyKey Appliance Repair LLC

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Introduction

At our company, we're dedicated to providing a reliable and affordable home appliance repair service that you can count on. Our experienced team of technicians will assess the issue and provide upfront information about the necessary repairs and any parts that need replacing. We believe in full transparency when it comes to pricing, which is why we provide reasonable prices for labor and show the real cost of parts to our customers. With our same-day service and commitment to open communication, you can trust us to get your appliances up and running in no time.

Overview

Hired 241 times

Background checked

5 employees

4 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

Featured Projects

45 photos

Appliance Repair or Maintenance - Charlotte 2023
Appliance Repair or Maintenance
Appliance Repair or Maintenance - Charlotte 2022
Appliance Repair or Maintenance
Dryer repair
Appliance Repair or Maintenance

Specialties

Appliance type

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Excellent 4.9

70 reviews

5

93%

4

4%

3

2%

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0%

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1%

Read reviews that mention:

Dave S.

6 days ago

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Hired on Thumbtack

Awesome experience! Showed up and did everything they said they would and more. Super clean and professional! I would recommend and will continue to use!

Details: Oven or stove • KitchenAid • Residential

HeyKey Appliance Repair LLC's reply

Dear Dave S., Thank you so much for your fantastic review! We're thrilled to hear that you had an awesome experience with HeyKey Appliance Repair. Delivering on our promises — and going above and beyond — is something we strive for with every service call. We’re glad you appreciated our cleanliness and professionalism. We truly appreciate your recommendation and look forward to assisting you again in the future. Thank you for your trust and continued support! Best regards, HeyKey Appliance Repair LLC

Appliance Repair or Maintenance

Wendy T.

Oct 8, 2022

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Hired on Thumbtack

The repair man was awesome! He walked me Thru everything that was wrong and even showed me maintenance I could do to help me prevent problems in the future. His price was fair and he repaired everything in about a hour or less. Highly Recommend HeyKey Appliance.

Details: Washer / dryer • Samsung • Residential

HeyKey Appliance Repair LLC's reply

We greatly appreciate your continued confidence in HeyKey Appliance. It was a pleasure to be of service to you and your family. We value your feedback on our services.

Appliance Repair or Maintenance

Lucy M.

Aug 22, 2023

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Hired on Thumbtack

Vasili was on time and he diagnosed the problem with my fridge and told us to buy a new one rather than waste time and money on repairing existing one.

Details: Refrigerator • Kenmore • Residential

HeyKey Appliance Repair LLC's reply

Dear Luci M., Thank you for taking the time to leave us a review about your experience with Vasili at HeyKey Appliance Repair LLC. Your feedback is greatly appreciated, and we value your trust in our services. We understand the importance of punctuality, and it's wonderful to hear that Vasili was on time for your appointment. Honesty and transparency are fundamental to our approach, and we appreciate your understanding of Vasili's professional advice to invest in a new fridge rather than pursuing potentially costly repairs. Your satisfaction and peace of mind are essential to us, and we are here to assist you with all your appliance-related needs in the future. If you have any more questions or require assistance, please don't hesitate to reach out to us. Once again, thank you for choosing HeyKey Appliance Repair LLC, and for sharing your experience with others. We look forward to the opportunity to serve you again should you need our assistance. Warm regards, Your HeyKey Appliance repair team.

Appliance Repair or Maintenance

Mandrile Y.

Apr 1, 2024

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Hired on Thumbtack

HeyKey was exceptional! Vasili arrived and went straight to work to resolve my issue. He made sure I was aware of what was happening in each step. During the middle of the service, through his thoroughness, he found a gas leak that could have potentially caused great harm to my family and I. Vasili made sure the gas was shut off and went to the outside of my home and shut off the main gas line as well as a precaution. He then stayed while I contacted my gas company to ensure they understood my concerns. The next day, I followed up with him to let him know things were being resolved and to thank him. Vasili was still offering to assist. If you want a company to resolve your issue and alert you to other potential concerns, HeyKey is it! Their thoroughness and meticulousness helped uncover and fix a potential deadly problem that we didn’t know existed. I would recommend Vasili a thousand times over. Thank you HeyKey! Thank you Vasili!

Details: Oven or stove • Residential

HeyKey Appliance Repair LLC's reply

Dear Mandrile Y., Thank you so much for taking the time to share your experience and for your incredibly kind words! It was truly a pleasure to assist you, and I’m grateful that we could identify the gas leak before it caused any harm to you and your family. Safety is always our top priority, and I’m glad we could address the situation promptly and ensure your peace of mind. Your trust and appreciation mean a lot to us at HeyKey Appliance Repair. Knowing that we made a difference in protecting your home makes our work all the more rewarding. If you ever need assistance in the future, please don’t hesitate to reach out — we’re always here to help! Thank you once again for your recommendation and for choosing HeyKey. It was an honor to serve you. Best regards, HeyKey Appliance Repair LLC

Appliance Repair or Maintenance

Lisa S.

Sep 2, 2024

·

Hired on Thumbtack

Very professional. Diagnosed the issue with my dryer and repaired it quickly. Seamless experience.

Details: Washer or dryer • Samsung • Residential

HeyKey Appliance Repair LLC's reply

Dear Lisa S., Thank you for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you had a seamless experience with your dryer repair. Professionalism and efficiency are core values at HeyKey Appliance Repair, and we’re glad we could quickly diagnose and resolve your issue. If you need any assistance in the future, please don't hesitate to reach out. Thank you for choosing HeyKey! Best regards, HeyKey Appliance Repair LLC

Appliance Repair or Maintenance

Credentials

Background Check

Vasilii Rytikov

FAQs

What is your typical process for working with a new customer?
First of all we explain or pricing and offer to new customer a few time slots for scheduling appointment.
What education and/or training do you have that relates to your work?
All Tecnitian have high engineering degree and regular special trainings.
How did you get started doing this type of work?
The owner has more than 20 years experience in diagnostic and repair electric equipment and machines

HeyKey Appliance Repair LLC

FAQs

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