Preferred Water Restoration
$50/on-site estimate
(waived if hired)
Scheduling
Mold services
Responds within a day
Introduction
When water infiltrates your home it is crucial to take swift action to minimize damages. Not only can water harm structures but it also promotes mold. We pride our selves in handling each job with care and empathizing with our customers in their time of need. (Licensed and insured)
Overview
Hired 6 times
Serves Charlotte, NC
Background checked
10 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, and Zelle.
Featured Projects
5 photos
Specialties
Mold services
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Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
10 reviews
5
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Read reviews that mention:
Chris Y.
1 month ago
·
Hired on Thumbtack
Hired on Thumbtack
Lorenzo was great to work with throughout the process. I purchased a new home that needed mold remediation before I moved I would/could move in. He was able to get me scheduled for the day that I closed and completed the job just as he said he would. I would recommend using Lorenzo for any and all of your needs and he will be my first call if I ever need anything again in the future.
Details: Mold removal • No personal impact • Owner
Mold Inspection and Removal
Bo Q.
3 days ago
·
Hired on Thumbtack
Hired on Thumbtack
The tech was perfect and he was very professional and responsed and visited my house overnight. Lorenzo Castillo is nice and professional, he found the problem quickly and accurate and we scheduled for Monday for the small project, the quote is reasonable and waiting the perfect result from the project. Thanks again.
Details: As recommended by professional • Mold removal • No personal impact • Owner
Mold Inspection and Removal
Destiny D.
1 month ago
·
Hired on Thumbtack
Hired on Thumbtack
Was on time and very informative. Was able to answer my questions and give me options. Will choose this service again.
Details: Inspection and testing • No personal impact • Renter
Mold Inspection and Removal
Jasmine S.
Nov 2, 2024
I couldn’t be more pleased with the service from Preferred Water Restoration. From start to finish, the team was professional, efficient, and truly cared about getting my home back to normal. They responded quickly, assessed the damage thoroughly, and clearly communicated every step of the process. Their attention to detail and dedication to quality were impressive, and they left my home looking even better than before. I highly recommend Preferred Water Restoration for anyone needing reliable, expert service!
Sarah J.
Oct 30, 2024
I greatly appreciate working with companies like Preferred Water Restoration for several reasons:
1. Professionalism: The company consistently upholds a high standard of professionalism in its services.
2. Expertise: They are well-regarded for their knowledge and skills in water restoration and related services.
3. Customer Service: Customers enjoy positive interactions and find the team responsive to their needs.
4. Quality of Work: Clients value the thoroughness and quality of the restoration process.
5. Timeliness: The company is known for its quick response times and efficient work.
Credentials
Background Check
Lorenzo Castillo