FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I usually quote the total job cost given the details provided so the customer can confirm that the project is within their budget. If the job description is missing some details, I will quote on a per hour basis. I occasionally will run pricing specials for certain work.
- What is your typical process for working with a new customer?
When I arrive at the customer’s site, I confirm the scope of work and price so there are no surprises. I perform the work as quickly as possible with as little disruption as possible. I will clean up the work area and generally will leave it cleaner than when I arrived.
- What education and/or training do you have that relates to your work?
I have owned multiple properties, both principal residences as well as rental properties over 35 years. I have undertaken all maintenance tasks for these properties.