FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I price fairly, I don’t over charge, I am here to help you. I treat everyone with care and professionalism. I believe in flat rates and the price I quote you is the price I will charge at the end. You will never be surprised about the price.
- What is your typical process for working with a new customer?
We have an initial phone call or FaceTime, I see what and how much they need move. I provide a quote on that same call or within the same day. When we reach an agreement, I check in on you several times before the day of your move. On move day I give you an ETA, we arrive, do a brief walkthrough and get right to work, we pad and carefully protect your items, transport them to the next destination, collect payment and give the client the option to tip the movers on the team, shake hands, and we leave your home. Very straightforward, no hidden fees, no price changing. The price I quote you for is the price you pay
- What education and/or training do you have that relates to your work?
I have dual degrees from the University of North Carolina at Asheville, in Business Management and Computer Science. I also employ other UNCA alumni with related qualifications. I hold DOT credentials and Safe Move certifications