FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I strive to offer fair, competitive prices. As a general practice I will send an itemized estimate so you as the customer can see where each part of the total cost is going!
- What is your typical process for working with a new customer?
For smaller jobs, like backsplashes, the customer sending me measurements will usually suffice to get the estimate process going. If it's a larger job I like to come out for a free estimate. Walk through your plans , and if you are having trouble selecting tile I work with many specialty stores in the area who can help with your designing that I can refer you to!
- What education and/or training do you have that relates to your work?
Schluter Systems Certification Part 1 and 2. 18 years of on the job training and experience.