Secure Restoration
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Scheduling
Mold services
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Introduction
We are a locally based company that offers Emergency water, fire, mold, sewage, and storm damage restoration services for homes and businesses.
We trained and credentialed team members and we have Insurance and Workers Compensation. The company owner is a General Contractor so we can take on large projects as well.
Overview
Background checked
12 employees
9 years in business
Payment methods
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Specialties
Mold services
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Reviews
Great 4.8
83 reviews
5
94%
4
0%
3
0%
2
1%
1
5%
Read reviews that mention:
Past Customer
2 weeks ago
·
From Google
From Google
Luis, jair, Kevin,Elton, and Juan are amazing! They are so polite and professional! They worked so quick to get the water damage and mold removed without losing quality of work. Have already recommended them to others for repairs.
Past Customer
Jan 24, 2025
·
From Google
From Google
Luis came out to do a mold assessment of our home. Great news to learn it wasn't mold after all. Luis was so professional and walked me through what was going on with my corner wall of my garage and steps to clean it up. Really appreciate him taking the time to listen, take pictures, and truly gave me peace of mind that it wasn't a mold issue! I highly recommend this group, and especially Luis for any home concerns one might have! A BIG thank you, Luis & Secure Restoration for sending him to my home for an assessment!!Sincerely, Susan Zichy ( Swannanoa )
Past Customer
Jan 27, 2025
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From Google
From Google
Ian and his team were great. They were all very responsive, friendly, and got our multiple jobs done in a timely manner. I would definitely recommend!
Secure Restoration's reply
Thank you! The team and I appreciate your feedback.
Past Customer
Jan 3, 2025
·
From Google
From Google
Secure Restoration exceeded my expectations! After Hurricane Helene, my home suffered hidden damage, and the team at Secure Restoration has been an absolute lifesaver. Rob, the owner, was incredibly thorough and detail-oriented. He guided me step-by-step through the process, including the often complex back-and-forth with insurance. His expertise and patience made a challenging situation much easier to navigate.While another company, ServPro, initially provided some mitigation for water damage and microbial growth, I decided to have Secure Restoration take a closer look. They approached the situation with meticulous attention to detail and ensured every aspect was addressed to the proper standards. Their commitment to thoroughness and quality gave me great confidence in their work.Currently, we are in the mitigation phase, and Im genuinely looking forward to the repairs and renovations. A special shoutout to Luis, who provided exceptional customer service throughout the process. The entire team was kind, diligent, and courteous, always arriving on time and ready to work.Secure Restoration also demonstrated remarkable flexibility and professionalism by coordinating seamlessly with another crew I had onsite for different remediation tasks. Their understanding and teamwork made the logistics much easier to handle.If your home has suffered storm damage, water damage, or needs professional remediation, Secure Restoration is the company to trust. Their expertise, customer care, and attention to detail set them apart. Thank you, Secure Restoration, for making this process so much more manageable!
Secure Restoration's reply
Thank you so much! I appreciate your collaboration and patience!
Rob
Past Customer
Dec 11, 2024
·
From Google
From Google
Since Helene, Secure Restoration has been the most helpful in getting our home repaired. Ian and Luis are friendly, responsive, and genuinely seem to care. My husband and I would recommend them to anyone needing their services.
Secure Restoration's reply
Thank you! I wish I could give you 5 Stars too, you have been a great partner in getting your home repaired.
Credentials
Background Check
Robert Franks