FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At The Custom Shower Company, we offer custom pricing for each project, tailored to reflect the unique design, materials, and features our clients choose. While our luxury services emphasize quality craftsmanship and premium materials, we offer a range of pricing tiers to accommodate different budgets. We provide transparent, itemized quotes with no hidden fees, and occasionally offer seasonal promotions or package discounts on full bathroom remodels. To ensure every client receives exceptional value, we work closely with them to align project goals with the budget.
- What is your typical process for working with a new customer?
Our process begins with a complimentary consultation where we listen to your vision, goals, and any specific requirements you may have. From there, our design team develops a custom concept based on your style preferences, functional needs, and budget. After refining the design with your feedback, we create a detailed project plan that outlines timelines and milestones. During the construction phase, a dedicated project manager keeps you updated and coordinates every aspect to ensure quality and efficiency. We complete the project with a final walkthrough to make sure every detail meets our high standards – and your expectations.
- What education and/or training do you have that relates to your work?
Our team comprises highly skilled professionals with backgrounds in interior design, architecture, and construction management. Each member has specialized training in luxury bathroom remodeling, including certifications in tile installation, waterproofing, and other essential trades. We also stay updated on industry trends and building codes through continuous education and professional development to ensure that every project reflects the latest innovations and standards in bathroom design and construction.