FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have very straightforward pricing! The estimate we give you stays the same 99.9% of the time! Unless we run into an extremely rare situation, the estimate you get is what you pay for the work we perform. All homes are different, so we give a free assessment of your individual situation before giving pricing.
- What is your typical process for working with a new customer?
Once we receive notification that you need help, we will reach out to you with the information you provided us and set up a free assessment. One of our certified waterproofing specialists will come to your home or business and assess what you need to permanently fix your water issue!
- What education and/or training do you have that relates to your work?
We are certified waterproofing specialists and our sister company is a certified mold inspection and mold remediation contracting company.