FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At AB Painting of St. Charles, our pricing is straightforward and competitive from the start. We don’t offer discounts because we believe in providing our best price upfront—no hidden fees or inflated rates. Our minimal overhead allows us to deliver high-quality work at prices that are fair and affordable, so you can trust you’re getting great value without the need for negotiations or gimmicks.
- What is your typical process for working with a new customer?
Our typical process for working with a customer at AB Painting of St. Charles is designed to ensure a smooth and stress-free experience: 1. Initial Contact: We start by discussing your project needs and goals, either in person or over the phone. This helps us understand your vision, timeline, and budget. 2. On-Site Evaluation: We schedule a visit to evaluate the project area, take measurements, and assess any specific requirements. 3. Detailed Quote: Based on the evaluation, we provide a transparent, detailed quote outlining the scope of work, materials, and costs. 4. Project Planning: Once the quote is approved, we plan the project schedule to fit your timeline. We assist with color consultations or any decisions needed before starting. 5. Preparation: On the start date, we prepare the work area by protecting furniture, flooring, and other surfaces to ensure a clean and safe environment. 6. Professional Execution: Our team completes the work with precision, ensuring every detail is done to the highest standard. We maintain open communication throughout the process to address any questions or adjustments. 7. Final Walkthrough: After completing the project, we walk through the space with you to ensure everything meets your expectations. 8. Clean-Up: We leave your home spotless, with only the fresh, professional finish to enjoy. At every step, we focus on delivering high-quality results and exceptional customer service to ensure your complete satisfaction.
- What education and/or training do you have that relates to your work?
I grew up immersed in the property management business, learning the ropes alongside my dad. Those early experiences gave me a strong foundation and a passion for working with homes and properties. Over the years, I gained invaluable hands-on experience, including working for a restoration company where I mastered the tricks of the trade. For the past five years, I’ve been running my own business, bringing dedication, expertise, and a personal touch to every project.