FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our typical hourly rate is $160. Enrolling in our service programs will get you a discounted rate. But it's certainly not required.
- What is your typical process for working with a new customer?
New clients are enrolled in our All-In Program. We do a full evaluation of their technology and help them move forward. Tech is not a one time thing, it's about a long term plan to keep yourself running reliably and to plan for the potential pitfalls. Everyone has their own plans and ideas, and we love to support our clients in whatever they are doing. We are support. It means something to us.
- What education and/or training do you have that relates to your work?
Apple Certified Technician 10.9, 10.11, 10.12, 10.13, 10.14 Apple Consultant Network iOS Security and Privacy Certified Wireless Technology Specialist Ubiquiti UEWA Apple Certified Associate 10.12 Sophos Intercept X with EDR JAMF MDM Moysle MDM Addigy Certified Google Workspace Administrator Certified Microsoft Cloud Partner