FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Alpha Clean, we understand the importance of fair pricing, especially in today's economic climate. That's why we are committed to providing top-notch cleaning services without overcharging. We believe in transparency and honesty in our billing practices, ensuring you only pay for the work that is done. To show our appreciation for choosing us, we offer a special discount for first-time customers. Additionally, we have tailored discounts for those who opt for weekly, bi-weekly, or monthly cleaning services, allowing you to save more as you maintain the cleanliness and comfort of your space.
- What is your typical process for working with a new customer?
We are thrilled to welcome new clients and are eager to provide a service that is perfectly tailored to your unique requirements. To ensure we meet your expectations, we will begin by collecting your contact details and understanding the specifics of your cleaning needs. Once we have this information, we will coordinate with you to choose the most convenient communication method, be it a phone call, text, or email, to discuss any additional details that will help us serve you better. We will also go over the billing and payment options to find the one that works best for you. After everything is set, we will schedule your cleaning at a time that suits you. Rest assured, our team is committed to delivering exceptional service and we look forward to demonstrating our meticulous attention to detail.
- What types of customers have you worked with?
We work with everyone! We are committed to residential and commercial cleanings.