Diligent Professional Services LLC
Introduction
As property maintenance professionals, we at diligent professional services offer a wide variety of maintenance services at a competitive rate. We are committed to quality, expertise, and customer satisfaction. We have experienced technicians and offer a wide variety of maintenance services from HVAC, Plumbing, Electrical, Unit Turns, Trash outs, etc
Overview
Hired 2 times
Background checked
3 employees
9 years in business
Payment methods
This pro accepts payments via Apple Pay, Cash, PayPal, Venmo, and Zelle.
Featured Projects
18 photos
Pressure Relief Valve Installation
Appliance Repair or Maintenance
New 80,000 BTU Furnace Installed
Heating System Installation or Replacement
Johnny is a great technician! He's friendly and th
Specialties
Appliance type
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Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
4.0
4 reviews
5
75%
4
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1
25%
Ronnie & Audrey J.
Oct 26, 2024
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Hired on Thumbtack
Hired on Thumbtack
Johnny is a great technician! He's friendly and thorough in his work. He's responsive and attentive to the needs of the customers. Easy fix! I recommend this company!
Details: Furnace • No heat • Single-level building
Heating System Repair or Maintenance
Narinder M.
2 days ago
·
Hired on Thumbtack
Hired on Thumbtack
He is not honest person!
He installed PVc pipes for my gas furnace. He claimed that he know about HVAC. He installed wrong. I had to pay $250 to a licensed technician to correct. I paid him the asking money. He said he will return it and never heard back from him. Also my female
Tenant complained about him for not being professional.
Details: Furnace • Routine maintenance • No heat • Basement • Two-story building • Condo or apartment
Diligent Professional Services LLC's reply
Mr Narinder, with all due respect i informed you of the pvc pipes for the furnace that was not connected as I was inspecting the other furnace. The tenant confirmed her gas was off and I informed you the gas company probably will not turn the gas on with the pipe not connected. I initially connected the pipes like they were originally were. When the gas company came and turned the gas on the furnace kept cutting off after so long. I was not the original installer of the furnace and whoever installed the furnace and pipe something apparently went wrong during the installation which has nothing to do with me. Majority of your furnaces are in bad shape filters are coated with dirt beyond reason debris throughout return ductwork as well as supply vents. Motor cages had debris throughout informing you of the condition these furnaces not being properly serviced on a regular which is causing you to have to do major repairs/installations way ahead of time. You acknowledged that moving forward you will have your furnaces serviced on a regular basis. I also have been informed by one of your tenants the frustration is with you due to poor communication and response times to the needs of your tenants
Heating System Repair or Maintenance
Timothy J.
Oct 28, 2024
Professional.. prompt service and very good quality of work
Janae B.
Oct 19, 2024
Johnnie has been taking care of our family needs for the last 4 years and we are very pleased
Credentials
Background Check
Johnnie Pratt