FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer bulk discounts for orders of shirts over 10. We have other discounts and specials that we periodically run on our Facebook Page. We can work within your budget on most projects.
- What is your typical process for working with a new customer?
Working with new customers can take time a patience. I have tons of clients that I have been working with for close to 10 years (like the Beta Omega chapter of Alpha Kappa Alpha Sorority Inc.), however I love meeting new people and creating unique gifts for themselves or their loved ones. Depending on the product or service requested, most introductions start with an email. Some projects can be completed 100% by communicating via email, while others require a phone call or face to face meeting. The initial email will discuss the needs of the project, time frame, cost, and next steps. If a phone call is needed, this is the time that several times and dates will be sent for availability and we will go from there.
- What education and/or training do you have that relates to your work?
Both owners have a BA degree in Writing and Design. One of the owners has a Masters Degree in Marketing as well. We are constantly researching and attending classes to learn the new and latest trends in the industry. We are also part of several craft directories and blogs to ensure we stay on top of all industry news.