FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do everything we can to keep our overhead as low as possible, so that we can offer the best prices possible. Be weary of the low price lawn care companies. Chances are, they're not licensed, insured, or paying taxes. This could be a big problem for you if someone were to get hurt on your property while performing work. We are a 100% legitimate business, that you can trust and never have to worry about.
- What is your typical process for working with a new customer?
Signing up a new customer is simple. We collect the basic information; name, address, phone number, etc. We then address any questions or concerns the customer may have, and we explain which program we recommend for them. Once the quote is approved, we email over a link that, depending on your preferred payment method, will have a payment authorization form to collect payment information for auto pay, or instructions to pay your invoice on our website.
- What education and/or training do you have that relates to your work?
We specialize in residential lawn care ONLY. This means our staff requires a much higher level of detail with each service than any other company in our market. Each member of our staff has been rigorously trained to our specific standards. We don't just toss the new guy the keys and expect him to drive safe and trim your shrubs properly. We actually get out of the office, out of the trucks, and work hand in hand with our team to ensure they are properly trained to OUR standards.