FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are determined by the number of lessons performed. We offer a 10% discount to active military, police, or fire department employees. We offer several packages for private, in-home training based upon customer needs.
- What is your typical process for working with a new customer?
We schedule a FREE in-home assessment to understand the goals of our client with their dog. Once we complete the assessment we suggest how to approach the lessons and schedule. Scheduling is done at our clients discretion. We are available 7 days a week from 9am - 7pm. We are flexible and understand that your routine doesn't always allow you to train at specific times or days.
- What education and/or training do you have that relates to your work?
All trainers are trained by our Master dog trainer. Our Master dog trainer has trained over 10,000 dogs and each trainer must meet a minimum qualification of dog handling with a senior trainer, prior to training on their own. We also receive on-going education and support from our Master trainer to guide our methods for any unfamiliar behavioral issues we need to address with our clients' dog. Our owner and lead trainer Brian has trained with Cesar Millan attending his Dog Psychology and Socialization as well as the Advanced Dog Psychology and Socialization courses at Cesar's ranch in California. We are trained and certified by the instinctive dog trainers association.