FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide free estimates and don't perform any work without your authorization. We quote our flat rate prices from our menu pricebook, offering ease and peace of mind for our customers.
- What is your typical process for working with a new customer?
We'll send a fully-equipped service truck truck out at no cost. Our technician will diagnose the problem, let you know everything that's involved and offer services to fix the issue. If you approve the work, he'll stay and do the job right then and there!
- What education and/or training do you have that relates to your work?
Our technicians are all certified drain cleaners on electromechanical cable machines, high pressure hydro-jetters and more! They bring years of experience servicing and cleaning drainage systems and are prepared to handle the most challenging of drain and sewer problems.