FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
About Our Pricing: At Elevation Custom Landscapes, we want to keep things as clear as a blue sky. When it comes to pricing, we're all about transparency. Each project is unique, and our pricing reflects that – considering things like the scope of work, materials used, and the size of the area. Discounts: We've got some sweet deals too! Whether you're a first-timer, it's a special season, or you're bringing friends into the mix, discounts are designed to make our services more accessible to our valued customers. Just our little way of saying thanks for choosing us. Fees: No one likes surprises, especially when it comes to costs. Our initial estimate covers everything we'll be doing. If there are any extra bits and bobs that might come up, we'll chat about it before we get started. We're all about keeping you updated with no hidden fees. If you have a project in mind or just want to chat about the possibilities, give us a shout. We're here to make your outdoor dreams a reality. Looking forward to the chance to work some green magic in your space!
- What is your typical process for working with a new customer?
Step 1: Getting to Know You: We kick things off with a friendly chat. Whether it's over the phone or in person, we want to understand your vision. Tell us about your dreams for your outdoor space, any specific ideas, or even if you're still figuring things out – we're here to help! Step 2: On-Site Visit: To really get the feel of your space, we'll schedule an on-site visit. This helps us understand the lay of the land, any unique features, and, of course, your style. Step 3: Tailored Proposal: Once we've got the lay of the land, we'll put together a tailored proposal. This includes a breakdown of the project scope, a timeline that works for you, and a transparent pricing estimate. No hidden surprises here! Step 4: Let's Get Started: Once you give us the green light we'll get to work. Our team will bring your vision to life, keeping you in the loop every step of the way. Communication is key, and we're here to make sure you're thrilled with the results. Step 5: Your Satisfaction is Our Success: We're not just about finishing a project; we're about creating spaces that make you smile. If there's anything you want to tweak or adjust along the way, we're all ears. Your satisfaction is what makes our job truly rewarding.
- What education and/or training do you have that relates to your work?
Extensive Industry Experience: With over ten years in the landscaping industry, I have accumulated a wealth of practical knowledge and expertise. My journey in this field has involved working on a diverse range of projects. On-the-Job Learning: My education has been shaped by the field itself, learning through real-world challenges and successes. This on-the-job learning has been invaluable, providing insights into the intricacies of creating and maintaining beautiful outdoor spaces. Adaptability and Innovation: The dynamic nature of the landscaping industry has required me to adapt to new trends and technologies continuously. I pride myself on staying ahead by incorporating innovative approaches and staying current with industry best practices. I'm passionate about delivering exceptional results for our clients at Elevation Custom Landscapes. If you have any further questions or would like more details about my experience, please feel free to get in touch.